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Importance of a Business Phone Systems in New Jersey


The following is a testimonial of a New Jersey business owner that saved money and increased efficiency by investing in a professional business phone system for their organization.

 I own a small business in the downtown New Jersey. And this year I started looking for ways to cut costs, organize and improve company productivity. I found that purchasing a professional New Jersey business phone system for our business helped me achieve these goals and more. The system I purchased has been very reliable and works even when other systems would be temporarily down. I was considering hiring an after hour answering service for non business hours but with this system theirs no need; the system collects all messages, appointment requests and is password protected so private client information is not open to any unauthorized personnel.


My business phone system can be linked to any type of portable electronic device. Blackberry's, PDA’s, and laptops can be used for my sales employees that cannot be stationary in their office for that day, giving us a sense of unified communication. Clients do not have to have my sales staff’s personal cell phone numbers; if there is a call to one of my salesman, who isn’t in the office, the call will automatically be forwarded to their cell phone, PDA or Blackberry.

With regular phone lines there are multiple cable room set ups, which actually cost me more money than a single professional system. Also to have different phone extensions for different offices within the building was confusing and a time waster. After I purchased this VoIP phone system in New Jersey, I was surprised to find that it required only one major cable hook up per phone. With the purchase of the business phone system, I got up to fifteen different extensions for different offices within the same building and extensions are easier to move than employees themselves.

 The system also has a receptionist type of answering system that gives prompts so that calls can be forwarded to exactly the right person. This really works financially for my small company as the phone system completes the same tasks that a receptionist would and without the additional cost.

 I definitely recommend that any business owner in New Jersey consider a professional business phone system for their company and I would equally recommend that you consider using ICS to purchase that system.