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San Antonio IT, Voice & Video. Solutions for Business


ICS San Antonio Office

10430 Gulfdale Street
San Antonio, TX 78216
Phone:210-CALL-ICS
Phone:210-225-5427

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Managed IT Support

Our Managed IT Services department is a group of skilled IT professionals dedicated to managing the IT operations of your business. Learn how this service can benefit your business.
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Managed IT Support

Telephone Systems

We offer both VoIP and Hybrid business phone systems for companies of all sizes. Find out which system will meet the needs of your organization and start taking advantage of the newest technologies.
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Business Phone Systems

Video Conferencing

We offer only the best video conferencing products and solutions currently available. These solutions are easy to use and cost effective for businesses of all sizes. Learn more today.
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Video Conferencing

Voice & Data Cabling

We offer full service cabling sales, installation and service for all voice and data cabled networks, including Category 3, 5e, 6 and Fiber Optics. Find out more about our professional cabling services.
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Voice and Data Cabling

VoIP Solutions

Our VoIP solutions not only help you save money, they help you increase productivity and communication with your entire organization. Find out how your business can benefit from VoIP technology.
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VoIP Phone Systems

Surveillance Cameras

Our video surveillance systems offer you 24/7 monitoring of your most valuable assets. We provide sales, service, and support. Find out how your business can benefit.
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Surveillance Cameras

Voice/Internet Services

From dial tone to highspeed internet access, we have it all, and at prices you can afford. Learn more about the voice and internet services we offer. Find out how much you can save going through ICS.
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Voice and Internet Services

 

San Antonio Business Phone Systems, IT Support & Technology Solutions


Business Phone Systems for San Antonio

Since 1981 Innovative Communication Systems has been serving San Antonio and the surrounding area with for all of their business phone system needs. Our phone system installation technicians and sales representatives provide timely and cost efficient services for a wide variety of business telephone systems. Live demonstrations are available upon request. Have the ICS RV come to your business today, let us show you the power of VoIP and how it can provide your company with the best return on investment for your business communications. If you have questions about our products or services please call us and let one of our knowledgeable staff members assist you in finding the best product for your business.

Managed IT Services & IT Support in San Antonio

Because of the advancements in business related technology, many companies in San Antonio are now hiring a full-time IT staff member or a professional IT consulting to manage their computers and networks. This has its advantages though a recent study shows that more than 24% of businesses are now switching to a San Antonio managed IT service to complete the very same tasks previously performed by theses expensive alternatives. The main reason for this is the cost associated with have an IT manager on the payroll or IT consultants that generally charges more than they’re worth.

Whether you’re office has 1 employee or 100, chances are that you will also be able to benefit from using a managed IT service in San Antonio to manage your computers and networks. Services generally include 24 hour monitoring, automated updates to software, automatic notifications of hardware failures, etc.

The majority of business owners in San Antonio understand that IT support is a crucial part of their business and absolutely necessary to properly run their computers and network. But what some don’t yet understand is that the majority of today’s IT problems can be solved remotely via a secure connection, and having a monthly managed service generally prevents problems from occurring in the first place.

If you have questions about managed IT services and IT support in the San Antonio area, give our office a call and we’ll guide you through the process of determining what level of support is necessary for you as well as what plan with best suit your needs. You may also visit our managed IT page above and fill out the survey request form to get a 55 point prevention survey of your current network at no charge.

San Antonio Surveillance Systems and Cameras

As San Antonio continues to grow, the need for security will grow equally. Many businesses as well as government organizations have already started using surveillance cameras in San Antonio provided by ICS. And these organizations see immediate benefits; out of those surveyed, 9 out of 12 stated that they experienced a significant decrease in criminal activities as well as office related theft.

If you have been considering purchasing a San Antonio surveillance system, there has never been a better time to do it. ICS is offering some of the most affordable systems and cameras available on the market today. These systems can be acquired directly from their office and installed by you or they can come out a professionally install them for you. Either way, you’re sure to start seeing the benefits right away. For more information on securing your property, inventory or employees, call our office and we’ll be glad to give you more information about San Antonio surveillance cameras as well as complete systems.

Importance of San Antonio Video Conferencing Systems

There’s no doubt that San Antonio has becoming an internationally recognized city. With our current Sister Cities located in all across the world, many businesses have a great need for professionally installed video conferencing systems. And San Antonio video conferencing systems have proven to be the most reliable as well as most efficient of any built or sold in the US.

Another important reason for video conferencing in San Antonio is the increased cost of travel due to the rising cost of fuel. Companies all across our great city can take advantage of this new video technology to save money as well as reducing greenhouse gas emissions.

If you want to learn more about how video conferencing in San Antonio can help your business, we would be glad to give you an in-house demonstration of all the video related products we have available.

VoIP in San Antonio

San Antonio business owners are finding out that Voice Over IP is right for their business. VoIP can save your business hundreds and in some cases thousands of dollars a month in comparison to traditional communication providers. Business owners can now maintain their own voice system platforms, easily move phones from office to office and program the system through a friendly graphical user interfaces. Many business owners have questions about VoIP. ICS has answers. Call ICS and let them walk you through the process of switching to VoIP and show you exactly how much money you'll save.

San Antonio Unified Communications & Messaging Systems

Our city is no stranger to communications; we host one of the largest broadband infrastructures in the country because of the ground work laid by SBC in the 90’s and Clear Channel Communications throughout the last several decades. So it’s no surprise that unified communications in San Antonio would fit right in.

Through a San Antonio unified communications system, businesses can easily connect with employees, enabling them to perform many tedious everyday tasks that waste both time and money. Some of these tasks include, retrieving voicemails, sending and receiving faxes, searching for recorded conference calls and even messaging between each other.

Some business owners in San Antonio have asked our company what the difference is between unified communications and unified messaging. Though these are both new phrases in technology, our answer is that they are essentially the same idea; taking all your communications and putting them in to one interface that you can easily access and search.

A San Antonio unified communication system is something that also needs to be experienced first hand. So if you would like to see what unified communications and messaging can do for you, take a moment to contact our team and we’ll be more than happy to show you the inner workings of the system and how it can benefit your business.

Voice Data Cabling in San Antonio

As your business expands in San Antonio, so will your voice and data cabling needs. ICS is here to meet those needs by providing exceptional service at a reasonable price.

Our technicians have all the appropriate licenses and registrations to perform data cabling for Category 3, Category 5e, Category 6 and fiber optics cables. We take pride in doing our work right the very first time so that your network and office is well optimized to host a variety of voice and data services.

Whether installing cable in a brand new office or need to installation help to re-cable a new office, our staff of trained cabling professionals are here to meet you needs in the best way possible. If you would like more information about data cabling or voice data cabling, please call our office and we’ll be more than happy to answer any of your questions.

Toshiba - San Antonio

Toshiba has a long history of providing San Antonio business owners with custom business communication solutions that are productive for their bottom line. Toshiba's IP business telephone systems provide sophisticated communication features for businesses of all sizes and provide all the features/benefits of our traditional business communications systems on a converged IP platform. For more information about how Toshiba products can work for your business give ICS a call. Their intelligent and friendly staff members are standing by to assist you in making the best decision possible for your business.

Nortel - San Antonio

Nortel is a recognized leader in delivering communications capabilities that enhance the human experience, while securing and protecting some of San Antonio's most critical business information systems. Call ICS today and talk with one of their helpful business phone system consultants to learn more about what Nortel can do for your business.

Tadiran - San Antonio

Tadiran offers VoIP business phone systems and unified communications for all size business including SIP VoIP telephone systems and support for SIP trunks. ICS is the number one distributor of Tadiran products and services. Let ICS guide you through deciding whether or not Tadiran is right for your business.

Mitel - San Antonio

The Mitel office in San Antonio is well known for delivering superior products at an affordable price, this includes their business phone systems, conferencing equipment as well as the unified message products they offer. Just recently Mitel has made a corporate decision that they will no longer provide sales and support direct to the business community. However, ICS is fully licensed to provide sales, service and support for all Mitel related products and solutions. If you need help with the system you currently have installed or are looking to upgrade, please call our office and one of our representatives will be happy to help you.

Intertel and Axxess - San Antonio

Since the Intertel and Axxess offices have now closed, the ICS office in San Antonio has decided to move forward providing service and support to businesses that have purchased a communications device from either provider. In many cases the equipment used to service phone systems from these manufacturers is no longer available, but the good news is that comparable systems, or in many cases ones that are significantly better than the devices produced by Intertel (Inter-tel) or Axxess, are available through the official San Antonio office. For information about sales, service or technical support, please feel free to give us a call or use the contact form at the top of our site. Please note that technical manuals are no longer available from the provider and can only be found online.

Phone System Repair/Installation for San Antonio

ICS has trained phone system repair and installation teams ready to assist you with your communication equipment. Our technicians are skilled in dealing with communication equipment for some of the top brands worldwide, brands like Toshiba, Nortel, Tadiran, Adtran, Sonexis and many more. Whether you're looking to upgrade or simply maintain your current systems you can be rest assured that ICS can help.

San Antonio Call Recording Systems

In the last few years, more and more businesses in San Antonio have started using call recording system to monitor and record their in-bound and out-bound calls. There are several reasons why business owners have taking the time and money to invest in this type of advanced communications service.

One of the most popular reasons for installing a professional call recording system in San Antonio is so that you can monitor the quality of customer service given by your employees over the phone. This can also be an essential tool when providing training to new employees.

The newer models of call recording systems come with hardware as well as software so that you can customize the system to meet the needs of your business. Some features include, automatic call recording based off of rules that you can easily program through a desktop interface.

If you are interested in call recording for your San Antonio business, we’re ready to help you install and deploy that system. We will also provide you with all the support necessary to train your employees or yourself on how to use the system as well as integrate it with your current telecommunication devices.