Tadiran Composit Contact Center
Composit Contact Center is the fully-featured suite of communications services that allows any business to handle their customers with the utmost efficiency. Composit provides real-time information and an easy-to-read interface that allows current customer support to go beyond the old telephone routing system by integrating powerful computer-based applications. Beginning with Flow Designers, businesses can create and manage all of their communications rules and operations with drag-and-drop ease.
The entire Composit Contact Center can be administrated from a single interface. Open architecture allows for integration with third-party applications. The Agent SmartBar is the heart of the system for all users to operate the center and seamlessly move from one communications media to another. Supervisor functions include critical events alerts, reporting, and analysis.