Tadiran WiCMC (Windows Coral Message Center)
The ability to have instant access to every voice mail, e-mail and fax no matter where you are is no longer a dream. But what if you could also be able to manage and respond to those messages by using a simple click of a mouse? That's not a dream either; it's something that Tadiran has made possible through their Windows Coral Message Center (WiCMC) and it's changing the way that businesses communicate across the country. Take a look at some of the features and benefits below. For more information or to request a live demonstration call ICS at 1-866-427-4722.
Business Benefits (Available on both the WiCMC in-skin card and the CMC for Windows PC platform.)
- Single Unified Inbox - Access and manage all message types (voice, fax, and email) from a single unified Microsoft Exchange, Lotus Notes, or Novell GroupWise inbox.
- Live Incoming Call Control via Desktop PC - Handle several callers at once without interrupting conversations. Take calls, send calls to a voice mailbox, transfer calls to other extensions, ask callers to hold, or hear a caller's screened name with the click of a mouse.
- Mailbox Manager - Modify greetings, security codes, notification, groups, and conversation preferences via your PC.
- Multiple Language Support - Choose from 23different languages to suit the multilingual needs of your customers and employees.
- Remote Administration - Manage users and mailbox settings from a Windows GUI.
- Call Record - Record active telephone calls into your voice mailbox.
Advanced Applications (Available only on the CMC for Windows PC platform. Not supported on the WiCMC card.)
- Speech Recognition - Navigate the inbox and change personal settings via the telephone with natural speech.
- Text-to-Speech - Just like a voice message, listen and respond to any Microsoft Exchange, LotusNotes, or GroupWise email message.
- Fax Store and Forward - Receive incoming faxes in your personal fax mailbox. Using the telephone user interface, you can quickly and easily deliver the fax to any fax machine or save it for future transmission.
- Desktop Fax Viewing - Increase security and privacy by receiving and viewing faxes on your PC inbox instead of a fax machine.
- Print Directly to a Fax Machine - Send a Windows document to any fax machine without ever leaving your desk. Receive notification of successful or failed delivery.
- Networking - Network multiple remote systems to allow users to forward messages and communicate with other remote users.
- Hospitality - Improve guest services with specialized features. Enhance staff efficiency.