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Applications
Toshiba's line of business communication applications are provide solutions like no other. Learn to tailor your systems beyond standard system administrative options and basic programmable features. Use applications like Automatic Call Distribution, Call Recording, Feature Flex and Net Phone to get things done more efficiently and effectively. Learn more about the communication applications offered by Toshiba below or give the knowledgeable staff at ICS a call. 1-866-427-4722
Automatic Call Dist. (ACD)
Imagine efficient call handling, faster response to callers, efficient handling of peak hours traffic, increased agent productivity, simplified staffing requirements and increased management control.
Net Phone
Net Phone manages incoming and outgoing call functions and synchronizes with a company’s operations, CRM or contact software.
Call Recording
Toshiba’s Tracer is a CTI enabled digital call recording & logging system that records, stores, organizes and can play back phone conversations.
Feature Flex
Toshiba’s Tracer is a CTI enabled digital call recording & logging system that records, stores, organizes and can play back phone conversations.