Call Us 866-427-4722
Wygant
Since being aqquired by TDI Inc. in April 2007 the combination of TDI's 20 years of market leading technology and Wygant's years of contact center experience have set the groundwork for a corporation focused on providing lasting solutions in the contact center marketplace. Wygant offer's products designed to increase business revenue by focusing on the key to the business, effective customer support. Through the use of Customer Relationship Management (CRM) it puts revenue campaign and production at the business user's fingertips, even allowing for on the fly modifications. Customer Interaction Management (CIM) allows for the business to seemlessly capture and route inbound and outbound contacts to the desired agents through a highly compliant voice broadcasting IVR system, even with an IP telephony platform in development stages. Effective quality monitoring and recording with realtime performance statistics through Workforce Optimization (WFO) allow for leaders and coaches to effective provide support for thier agents. Through the combination of these products a contact center can spend less time planning thier work and more time working thier plan to build greater revenue and seeing higher customer satisfaction results. Each product is designed around the idea of working smarter not harder and to create system flexibility. Wygant's success is measured by the succes of thier clients and each member of the Wygant team comes with 20 plus years of contact center experience.
Our company is proud to bring the effective solutions that Wygant provides to your contact center. Our team of employees is focused on providing efficient solutions for each and every one of your business needs. We come with years of contact center experience and are happy to help build the solutions that are needed in your business environment. We are not just selling products for your business we are helping you find the products that will sell your business. In addition to the excellent sales force designed to help you in finding the best Wygant product for your contact center we also provide the support necessary to keep the system running. We ensure that we will provide the necessary answers to your questions in a timely fashion leaving you more time to focus on building your business and less time working with system issues, our team of experts is here to help. We will do what it takes to work with Wygant's array of products to make them fit into the culture of your business.
Our company is proud to bring the effective solutions that Wygant provides to your contact center. Our team of employees is focused on providing efficient solutions for each and every one of your business needs. We come with years of contact center experience and are happy to help build the solutions that are needed in your business environment. We are not just selling products for your business we are helping you find the products that will sell your business. In addition to the excellent sales force designed to help you in finding the best Wygant product for your contact center we also provide the support necessary to keep the system running. We ensure that we will provide the necessary answers to your questions in a timely fashion leaving you more time to focus on building your business and less time working with system issues, our team of experts is here to help. We will do what it takes to work with Wygant's array of products to make them fit into the culture of your business.