Considering Moving Your Law Firm To The Cloud?

Cloud technology can offer modern law firms a level of flexibility and efficiency your current technology setup cannot match.

The Cloud

The fact that the cloud is a powerful tool for today’s professionals is not new information. As cloud technology has continued to evolve and gain traction in highly regulated industries and fields, the advantages available to law firms have increased as well. And when you think about how your firm operates, that makes a lot of sense.

Regardless of the branch of law your practice specializes in, your case data exists primarily, if not entirely, in digital formats. Case notes, discovery, depositions, client statements and personal information, and even a large portion of evidence is generated and/or stored on your firm’s devices and servers.

What Can The Cloud Offer That My Current Technology Can’t?

Data Security

Your data is continuously under threat from hackers and malicious viruses. The Cloud provides an additional barrier between hackers and your data by storing your files in an offsite location. Even better, your files are encrypted and therefore only accessible to designated members of your team. If a device is lost or stolen, the data stored on that device can be wiped remotely.

Business Continuity and Disaster Recovery

An enterprise-grade Cloud solution is the best way to store confidential information. Cloud solutions like virtualization allow you to recover your entire IT infrastructure quickly, applications and all. Servers, desktops, files, and apps are all stored in a secure offsite data centre, which is essential for effective business continuity and disaster recovery. Whether you’re faced with something as minor as a brief power outage or as major as a weeks-long disruption, your IT assets will stay available to you 24/7. You can pick right up where you left off in minutes.

Cost Efficiency

As more software and IT solutions move to the cloud, the opportunity for cost savings increases. You can avoid paying upfront fees for software licensing or hardware purchases, you can make use of per-user subscriptions and hosted solutions. Cloud computing also helps smaller firms compete with their larger counterparts by offering them access to the same enterprise-grade technology at a budgeable price.

The ability to scale Cloud solutions up or down to fit the current needs of your team means you don’t have to waste money on resources you don’t need, or fork over a large sum to bring more resources on board. Because Cloud solutions are billed on a per-user basis, you only pay for what you use.

Work Anywhere Capabilities

Cloud computing allows you and your team to work whenever and however your schedule allows, so long as you have access to an Internet connection. The modern workforce is more tech savvy than ever, and expect to have access to up to date files and resources both in and out of the office. Their jobs take them all over the city, and they need to have continuous access to their files to be effective and productive.

Enhanced Collaboration

Hosted Cloud solutions let authorized team members access and edit documents in real-time, at the same time. This is an invaluable asset when, for example, you have attorneys and paralegals working on a case together but from separate locations.

Document Control

Collaboration is a fantastic tool, but it makes document control a necessity. Emailing files back and forth gets confusing, and makes it next to impossible to keep track of which version of a document is the correct one. The Cloud prevents this. When a document is stored and edited on the cloud, there is only one version of that document in existence. This guarantees that your team is always working off of the right information.

Ready to make the move to cloud technology? Assessing your current technology infrastructure is the perfect place to start. Contact our legal IT professionals to schedule your assessment and gain a better idea of how cloud-ready your firm is.

Making A Case For Specialized Legal IT Support

Get in touch with ICS’s legal IT professionals at ICS to learn more about the solutions we offer, or the schedule a complimentary consultation to find out how we can help your firm get more out of your technology.

Having reliable technology means having technology that can grow with your firm.

Legal IT Support

There is very little you and your team do that doesn’t rely on technology in some way. This makes IT the foundation of your firm, and an aspect of your operations that calls for smart and savvy investments. Yet many law firms aren’t getting what they need out of their technology or their technology budget.

More often than not, these challenges arise from a single source – IT support. Whether you’ve got one or two in-house IT staff looking after your network and infrastructure and handling day-to-day issues or requests, or contract your IT services out to a local IT provider, problems still happen. When all your IT guys are doing is putting out fires and fielding minor requests from your team, it can feel like your technology is constantly failing you.

It’s frustrating. And it’s a main reason why firms are choosing to work with IT providers that specialize in legal IT.

Building From The Ground Up With Your Firm In Mind

Ideally, you’d like to have professionals working with you that not only understand what you need out of your technology, but know the software and applications you use better than you do. More than that, you’d like to work with people who know the ins and outs of your network and infrastructure, saving you the time and aggravation of trying to walk a technician through both your problem and your technology. When you deal with the same people each time you need to make a service call – people who also setup most or all of your technology – your problems get resolved faster.

If this sounds too good to be true, you’re likely not getting the support your firm needs to be successful. For today’s firms, success means being able to adapt to and adopt new technology in order to better serve your clients, and meet the compliance standards and regulations your profession is held to. Data security is a big part of that. By partnering with a legal IT provider like ICS, you can feel comfortable knowing that they understand what you need to do to stay compliant, and protect both your firm and your clients from cyber threats.

Do Legal IT Services Really Make That Much Of A Difference?

Partnering with a legal IT provider offers benefits that generic outsourced IT support can’t. This includes:

  • In-depth knowledge of popular legal software and applications
  • Familiarity with compliance regulations
  • An understanding of how your firm operates and what you need your technology to be able to provide
  • Experience setting up and maintaining secure networks that extend to remote users
  • Experience implementing cloud technology that offers easy and convenient access to data and applications without compromising security
  • 24/7/265 help desk support provided by technicians who are familiar with your unique firm to improve troubleshooting and repair time

Get in touch with ICS’s legal IT professionals at ICS to learn more about the solutions we offer, or the schedule a complimentary consultation to find out how we can help your firm get more out of your technology.

Outsourcing Isn’t A Dirty Word

Businesses today have so many mundane tasks that must be completed by their in-house IT staff. They stay busy trying to keep your technology running smoothly.

Why Not Let Managed Services Prevent Your Staff From Feeling Overwhelmed?

IT Outsourcing In San Antonio

Businesses today have so many mundane tasks that must be completed by their in-house IT staff. They stay busy trying to keep your technology running smoothly. If a special project comes up, they can easily get overwhelmed. Why not free up your in-house IT support so they can focus on bigger issues? It’s possible with managed services.

According to the research group Gartner, over 65% of IT budgets go towards tasks that do nothing more than keep the lights on. You’re investing money that isn’t improving operations and efficiency or enhancing security.

Regular system maintenance tasks can be performed by the MSP, while in-house IT can focus on processes that will drive down costs or increase revenue. Your IT department will benefit from many other managed services like:

  • Disaster recovery/business continuity solutions
  • Security audits/updates
  • Remote monitoring
  • End user help desk
  • Proactive management
  • 24/7 network operations center

With these services, your in-house staff can get to work on more meaningful jobs that will create value for your company. You can remove the burden of those daily routine chores that never seem to end. Plus, you’ll have access to a professional MSP ticketing and monitoring system, so when system issues come up, you can count on getting the help you need in a timely manner.

Your business will greatly benefit from having a 24/7 Network Operations Center that identifies and addresses system issues before they become business disrupting problems. When you have those daily problems like malfunctioning computers, this can be handled by the MSP’s help desk.

Focus On Your Priorities

When you work with a managed services company, your in-house team can count on getting help with projects that seem overwhelming. Your MSP partner can perform a network assessment or evaluate the overall performance of your current IT infrastructure. It’s so helpful to get an unbiased professional opinion on the health of your IT network.

Your managed service provider might recommend products and services that could greatly benefit your business operations. Evaluations like this help your internal IT people determine what system oversight and future planning they should be doing.

Fewer IT problems can greatly enhance your overall production. Your staff can get more done each day without the frustrations that come with irritating system failures at inopportune moments.

Reducing Human Error

A high percentage of expensive security breaches are the result of human error. This is often because IT employees are stretched too thin and overlook vital security measures, such as applying tested security patches or updating anti-virus software programs.

Working with a MSP will eliminate much of the work overload that often leads to system or security vulnerabilities. Systems can be backed up in the cloud for an immediate system restore if needed. Many of the issues that become costly business interruptions, such as downtime-inducing hardware, software, and application failures are completely preventable if they are detected early and addressed promptly.

Bottom Line

Smaller firms have a few hard-working IT employees who deal with way too many responsibilities. And the majority of their duties are mundane and routine. Why not free up these employees so they can find new ways to increase efficiency, drive business revenues and innovate? Your IT staff deserves a break and they can become a much more valuable resource when they don’t have to put out so many daily fires.

Managed Service Providers (MSPs) are being used by businesses everywhere to cost-effectively manage, service, and support their IT processes. They’re a great alternative to hiring additional in-house staff.

Today’s smart business owners use this hybrid approach to IT that gives them the best of both worlds. Your in-house IT staff can work hand-in-hand with a managed services company to help your business achieve a greater return on your investment. And, your people won’t feel overwhelmed anymore about their daily responsibilities. They’ll have the support they need to do a better job.

Top 3 Benefits of Using a Managed IT Services Provider in San Antonio


managed IT services San AntonioUsing a managed IT services provider in San Antonio can help your business reach its full potential. As new technology is continually emerging, it helps to partner with a managed service provider (MSP) to help your business stay on the cutting edge of technology while also protecting your company from any cyber threats or hardware failure. Here are the top three benefits of using one of the leading IT consultants in San Antonio: Continue reading “Top 3 Benefits of Using a Managed IT Services Provider in San Antonio”

Moving to the Cloud with Managed IT Services in San Antonio


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Defend Your Business Against Internal Threats with the Help of Managed IT Services Experts in San Antonio


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Benefits of Using VoIP with Managed IT Services in San Antonio


managed IT services San AntonioWhen you consider how useful VoIP can be, it should be a simple decision to work with a managed IT services provider in San Antonio to update your phone systems. VoIP is a way of communicating using phone lines over the internet, and it is economical enough to be able to be used by even the smallest of companies. As long as you have an internet connection, you will be able to take advantage of all these benefits:

Extra Features

Traditional phone systems in San Antonio do the job they were designed to do, but are invariably old-fashioned. They can probably handle the usual array of video calls, conference calling, caller display, call hold, call forwarding features, but VoIP really comes into its own with the extra things it can do. For example, it can transcribe your voicemail messages and send them to you as an SMS, and it even copes with older technology, as it will allow you to accept and send faxes without the inconvenience of paper, ink, and toner.


Just having phones lines is great. But with companies that are expanding quickly or taking on temporary staff, the number of phone lines required at any one time can vary considerably. With VoIP, you have the ultimate in flexibility. Lines can be added or removed as quickly as the flick of a switch, which also means you will never be paying for more than you actually need.

Cost Savings

When your phone lines are replaced by a managed IT services provider in San Antonio, not only will you and your staff be able to use VoIP’s many features from anywhere in the world with an internet connection, but you will be saving money, as well. The original installation is much cheaper than with a traditional set of phone lines, as it is purely a case of configuring your infrastructure to manage VoIP. Local and long-distance calls will be cheaper, and because your employees can use their phones wherever they are, it has the added benefit of increasing their productivity, as well. It also has the advantage of improving time management, as there is no effort concerned with transferring services and numbers for new phones or when staff move location; it is infinitely mobile and flexible.

You may not have realized that VoIP could revolutionize the way your company does business. But with the help of a managed IT services provider in San Antonio, your phone service can be updated to give you all these benefits and more. Contact us at ICS to see how we can help bring your phone system into the 21st century.

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Reasons to Use Remote Monitoring with Managed IT Services in San Antonio


managed IT services San AntonioIn the past, companies could get by without much help from technology, but that time has since passed. It’s now more important than ever to ensure that your company’s IT systems are working around the clock, so your employees can provide customers with great service. A provider of managed IT services in San Antonio can help you set up remote monitoring, so you never have to worry about outages, even if you aren’t in the office. Here’s why you should set up remote monitoring if you haven’t already: Continue reading “Reasons to Use Remote Monitoring with Managed IT Services in San Antonio”

Should You Outsource Managed IT Services in San Antonio?


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