When you work with an ICS team member who responds and resolves your issues promptly, you’ll have the peace of mind knowing that your technology will run efficiently, securely and be there when you need it. We pride ourselves on our Help Desk Services manned by IT professionals who act within an hour to resolve your problems.
ICS is helpful in troubleshooting issues promptly and Chris is one of the best IT people I've worked with! Thanks!
13:41 19 Jul 19
Brian was very helpful this morning with changing my laptop password! He was also able to get me my laptop in less than a week. Thank you!
19:45 18 Jul 19
Had a horrible experience transitioning to Windows 10 update. With a little hand holding and a great sense of humor, Chris H. helped me get access to my docs and all settled in. Thanks Chris and thanks ICS!
21:40 08 Jul 19
I appreciate so much the everyone's help there.Chris has been great today helping me with my frustrations with my keyboard not working. BTW....I typed all of this with no delays. Yay Chris!He also let me know I could call him back if I had any other problems. Great customer service! Thanks so much!
21:21 19 Jun 19
Chris was awesome!! He helped me with our server and computer problems. He is always there for me when I call. Great Service!!
13:22 18 Jun 19
awesome support as usual
20:28 13 Jun 19
Quick Response time, very knowledgeable, friendly customer service & they get the job done!
16:46 06 Jun 19
Chris Hudson with ICS was a huge help in solving the issue with our server. He was able to troubleshoot and locate the problem and get it corrected so that we could get back to working asap! Great customer service and clear communication skills as well.
A/C Technical Services
21:07 05 Jun 19
Chris called immediately after service ticked was placed. Addressed all issues promptly, efficiently with a pleasant attitude. Thanks Chris!!
23:29 31 May 19
I have been nothing more than impressed every time I've dealt with ICS, there friendly knowledgeable and always seem to meet my deadlines no matter how demanding they are. Seriously what other company can move an entire company's infrastructure in 24 hours Without any hiccups. I have used there IT services for a little over a year and a half now to handle all my IT infrastructure servers, routers ,switches and all i can say is I highly recommend them for any of your IT needs.
21:23 31 May 19
Our company has been working with ICS for close to 3 years. There expertise is exceptional and we have trusted all of our IT systems from email to VPN to VoiP phones with ICS. They have made any transition easy and are very conscientious about getting the job done right! I have worked with Chris Hudson on several of our projects and he is always positive, knowledgeable, and determined to make us happy. He succeeds! We have worked with other managed IT companies in the past and ICS has been, by far, my best experience. It is so easy to make a service ticket and their follow up is very quick. You can follow up on the progress through their customer portal or just jump on the phone and give them a call. So simple! I'm so glad we found them as they have made my life so much easier.
15:43 29 May 19
Sherri Solis is an excellent ICS agent with a wealth of knowledge and is a tremendously valuable source of information. Thanks Sheri!
14:01 06 May 19
15:28 24 Apr 19
pablo works hard to keep me updated on the work being done and issues they are having.
17:20 17 Apr 19
We are a brand new client of ICS and so far our experience has been nothing short of "stellar". Support tickets entered are responded to immediately and their support staff are knowledgeable and efficient. If you are looking for a partnering company to handle your entire IT Network, then look no further than ICS! Felix Ware, PresidentCapitol Scientific, Inc.