When you work with an ICS team member who responds and resolves your issues promptly, you’ll have the peace of mind knowing that your technology will run efficiently, securely and be there when you need it. We pride ourselves on our Help Desk Services manned by IT professionals who act within an hour to resolve your problems.
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ICS specializes in providing businesses throughout San Antonio, Houston and Austin with a wide range of technologies including business phones, managed IT services, video conferencing and more.
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Quick Response time, very knowledgeable, friendly customer service & they get the job done!
16:46 06 Jun 19
Chris Hudson with ICS was a huge help in solving the issue with our server. He was able to troubleshoot and locate the problem and get it corrected so that we could get back to working asap! Great customer service and clear communication skills as well.
A/C Technical Services
21:07 05 Jun 19
Chris called immediately after service ticked was placed. Addressed all issues promptly, efficiently with a pleasant attitude. Thanks Chris!!
23:29 31 May 19
I have been nothing more than impressed every time I've dealt with ICS, there friendly knowledgeable and always seem to meet my deadlines no matter how demanding they are. Seriously what other company can move an entire company's infrastructure in 24 hours Without any hiccups. I have used there IT services for a little over a year and a half now to handle all my IT infrastructure servers, routers ,switches and all i can say is I highly recommend them for any of your IT needs.
21:23 31 May 19
Our company has been working with ICS for close to 3 years. There expertise is exceptional and we have trusted all of our IT systems from email to VPN to VoiP phones with ICS. They have made any transition easy and are very conscientious about getting the job done right! I have worked with Chris Hudson on several of our projects and he is always positive, knowledgeable, and determined to make us happy. He succeeds! We have worked with other managed IT companies in the past and ICS has been, by far, my best experience. It is so easy to make a service ticket and their follow up is very quick. You can follow up on the progress through their customer portal or just jump on the phone and give them a call. So simple! I'm so glad we found them as they have made my life so much easier.
15:43 29 May 19
Sherri Solis is an excellent ICS agent with a wealth of knowledge and is a tremendously valuable source of information. Thanks Sheri!
14:01 06 May 19
15:28 24 Apr 19
pablo works hard to keep me updated on the work being done and issues they are having.
17:20 17 Apr 19
We are a brand new client of ICS and so far our experience has been nothing short of "stellar". Support tickets entered are responded to immediately and their support staff are knowledgeable and efficient. If you are looking for a partnering company to handle your entire IT Network, then look no further than ICS! Felix Ware, PresidentCapitol Scientific, Inc.
20:36 15 Apr 19
They always do the best they can to help! Chris Lee is the best!
20:19 10 Apr 19
Chris was very helpful! Very communicative and professional. Thanks a ton!
13:32 01 Apr 19
Great service, bulldog mentality never gives up until the problem has been resolved.
18:32 29 Mar 19
ICS is great to work with, both Sylvester, Joseph and Guiermo were helpful.
16:20 27 Mar 19
Quick response, and very courteous. I very much enjoyed how Chris called me back to check if everything was running more smoothly. He was also able to correct anything that was missed... *thumbs up*