IT Services in Houston

ICS is a well-established IT services provider with over 40 years of experience helping Texas businesses manage their technology infrastructure. Based locally in Austin and San Antonio, we work closely with organizations across the region to provide comprehensive IT support that keeps operations running smoothly.

Our certified IT professionals act as an extension of your team, providing managed IT services, cybersecurity, business communications, and cloud solutions through a straightforward flat monthly fee structure. We’re confident in our approach and offer a 60-day, risk-free trial so you can experience the difference our proactive support makes.

The IT Challenges Your Business Faces Daily

Running a business today means relying on technology that must work flawlessly, yet many companies struggle with common IT problems that disrupt operations and impact productivity:

• Unexpected system failures that bring work to a halt when you can least afford downtime
• Cybersecurity vulnerabilities that put your sensitive business data and customer information at risk
• Unpredictable IT expenses from emergency repairs and reactive support calls
• Outdated or poorly maintained technology that slows down your team and frustrates customers
• Limited internal IT expertise to handle complex technical issues across different systems
• Data loss concerns from inadequate backup systems or ransomware attacks

Don’t let these IT challenges hold your business back. ICS’s comprehensive managed IT services eliminate these pain points through proactive monitoring, expert support, and predictable pricing.

IT Services Built Around Your Houston Business Needs

ICS provides complete technology solutions designed to keep your business running efficiently and securely:

Managed IT Services

Our 24/7 network monitoring and management provides continuous oversight of your IT infrastructure with real-time alerts and automated responses to prevent issues before they impact your business. Our experienced help desk team is available around the clock to resolve problems quickly, with most issues handled within an hour. We provide complete server management for both cloud-based and on-premise systems, plus full support for all your desktops, laptops, tablets, and mobile devices.

Cybersecurity and Compliance

We conduct comprehensive security assessments and consulting to identify vulnerabilities and strengthen your defenses against evolving cyber threats. Our 24/7 security monitoring provides around-the-clock threat detection and response to protect your business from attacks. As a SOC 2 Type 2 certified provider, we maintain proven security controls that meet rigorous industry standards, with specialized HIPAA compliance support for healthcare organizations.

Data Backup and Disaster Recovery

Our automated data backup and restore services provide regular backups with quick recovery options to protect against ransomware, hardware failures, and other disasters. We develop comprehensive disaster recovery plans that minimize downtime and get your business back online quickly when unexpected events occur. Our scalable cloud solutions offer enhanced security, accessibility, and flexible storage options that grow with your business needs.

Business Communications

We implement modern VoIP phone systems with both cloud-based and on-premise options to keep your team connected efficiently. Our video conferencing solutions enable professional meetings and collaboration, while Microsoft Teams integration creates unified communication platforms. These systems are designed to improve productivity while reducing communication costs.

Infrastructure Services

Our certified technicians provide professional installation of network and voice cabling systems that meet industry best practices and support your current and future technology needs. We design and manage secure, enterprise-grade wireless networks that provide reliable connectivity throughout your facility. Our advanced video surveillance systems offer comprehensive security monitoring to protect your business assets and ensure safety.

What sets our Flat Fee IT Services apart in Houston?

At ICS, our IT department is made up of skilled IT professionals who are experienced in their field and fully dedicated to helping you with any of your IT needs. Before we enter into any agreements, we perform a thorough analysis on your current system and what your business may need in the present or future. This helps us spot any potential costs that may pop up and protect you from surprises. This consultation approach allows us to completely discuss your unique IT needs with full disclosure that you can feel confident in.

Whether you need IT services in Houston for a small, medium, or large business, our IT staff understands that every business requires different resources and solutions. We want to create a solution that is specifically tailored to give you the best results.

We are proud to offer IT support and services for several trusted brands such as HP, Dell, Microsoft, Toshiba, and others to ensure complete comfort with any form of technology. We are interested in forming a lasting, trusted relationship with your business through communication and consistent reliability. With expertise in all of the most up-to-date technology and years of experience in some of the most enduring brands, we are ready to offer trusted assistance.

Since 1986, our local office has operated right here in Houston, and we are ready to offer timely onsite engineering and support from our professionals.

Here are just a few of how our managed IT services in Houston can benefit your business:

• One vs. Many – Instead of just hiring a single person, you hire a team of experts with an array of skill sets. Now, instead of a “jack of all trades and master of none”, you have experts in different fields to assist with your needs. In addition, turnover does not cripple your IT department. If one person were to resign, you have other resources to backfill your needs until a replacement is hired.
• Pro-Active Services – With our desktop and server clients, you have a proactive service vs. a reactive service. ICS’s software is constantly monitoring your systems and providing feedback to the ICS Help Desk. ICS will proactively make sure your antivirus is up to date, your backups are successful, Windows Updates are handled, and all of your servers are running efficiently – even after hours.
• Lower Costs – Not only do you get a team of experts, but you generally can get them for substantially less than an on-site team.
• Real Time Support – Users can simply right-click their desktop icon, e-mail HelpMe@ics-com.net, or call our ICS Help Desk phone number, and a technician will take control of the PC in real time to resolve the issue. If the issue cannot be resolved, a technician is dispatched to your site, providing fast and efficient service for your IT needs.
• No Risk Trial – Let ICS provide your Houston Managed IT Support for 90 days, and you can cancel the contract during those 90 days with no questions asked. ICS is confident we can earn your business and trust during these 90 days.

Choose a Trusted IT Services Provider in Houston

If you’re interested in learning exactly what ICS can do for you, contact us today and speak with one of our knowledgeable staff members. We’re ready to implement the perfect Houston IT management plan to help your business grow.

IT Services Testimonial in Houston

“Where most people need to be with their IT departments. They just don’t understand the process and prefer to buy their way out of the trouble they’ve created, more equipment, more applications. Some dealers pray on the ignorance portrayed by the manager’s of company’s that just don’t get it or are clueless to the process. Casting off those issues they have takes the simplicity of a video to bring that home. Allowing people that know process brings peace of mind to those truly interested in solving those issues”
– Rick