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We get calls from businesses all the time complaining that their technology shuts down or is infected with a virus. This is because they haven’t considered using proactive and preventive IT services. However, once we visit, resolve their issues, and they sign up for our Managed IT Services, they’re relieved to know that their technology will always be there when they need it.
With Managed IT Services from ICS, we assume the responsibility for 24-hour management and maintenance of your IT systems. We monitor and secure your network infrastructure to prevent IT downtime and cybersecurity threats that can shut you down. If irregularities appear, we remotely remediate them, sometimes before you even know they exist. If we can’t repair a problem remotely, we’ll schedule an on-site visit ASAP to keep your network running.
Prevention is the key. Managed IT Services from ICS prevent problems, unlike break-fix services that only deal with them after they occur. All types and sizes of businesses in Texas use our Managed IT Services to ensure the ongoing health of their computers, servers and other hardware. And, rather than being hit with surprise bills for repairs like with a break-fix service, with Managed IT Services you receive unlimited service and support for an agreed-upon, fixed monthly fee.
The first thing we do is complete a full assessment of your IT system so we can determine if there are any potential issues that could affect its reliability and security. Then we’ll sit down with you to discuss your unique requirements before you sign a contract. Through this consultative approach, we make sure that all of your technology needs are met.
We’ll then develop a Service Level Agreement that details the services and solutions we’ll provide, so there are no unpleasant surprises. We have three Managed IT Service Plans that you can choose from. Whether your IT solutions are cloud-based or onsite, our Managed IT Services will keep your business technology operating efficiently and securely.
We serve all types and sizes of businesses. Whether your company is located in or around San Antonio, Houston or Austin; or whether you’re in the oil & gas, finance, law, healthcare, retail or hospitality industry, our Managed IT Services will be designed for the way you do business.
You’ll benefit from:
Stop wasting time and money due to IT problems. Our Managed IT Services will more than pay for themselves in your peace of mind knowing that you’ll always have reliable and secure technology when you need it. Contact us to learn more.