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Technology has improved the way we live in a multitude of ways – from the way we connect to the way we travel to the way we function. Technology has even changed the way we work – allowing us to keep track of information better, collaborate with others, and, ultimately, improve the customer experience. In today’s day and age, all businesses rely on technology to innovate – allowing them to:
Naturally, you’re here reading this because you’ve realized the power of technology, but you’re not quite experiencing it yourself. You’re looking for a better way to manage your technology to achieve all of the benefits you’ve heard so much about:
Well, we applaud you for searching for answers. This is the first step towards utilizing technology to do more with less.
There are three options:
The third option is the most commonly overlooked yet powerful option out there. If you thought you’re either all in or all-out when it comes to managed services, we’re here to tell you otherwise. A co-managed approach gives you the best of both worlds because they augment your internal person or team’s capabilities – offering additional assistance, expertise, and services at a flat-rate monthly fee.
Co-managed IT services give you the benefits of traditional managed services, such as the reassurance of paying a flat-rate monthly fee for:
But instead of fully assuming the role of your outsourced technology department, an MSP shares the responsibility with your internal person or team. This means your internal person or team gets a helping hand, so they’re never overwhelmed with day-to-day tasks while freeing them up to focus on innovation.
For many businesses, hiring more people simply isn’t an option. It’s a bandaid fix rather than a long-term solution. Why? Because hiring more people means you’re spending more on:
More people doesn’t always solve the issues you’re experiencing because more often than not, you’re experiencing issues due to a lack of:
An MSP, on the other hand, offers an entire team that has years of experience, as well as well-defined processes, technologies, and the ability to lead in terms of creating a plan, budgeting, and other important strategic initiatives.
The benefits of co-managed IT services are clear. An MSP can offer much more than an additional person or people can:
An MSP will be able to provide a range of services to assist your internal person or department as needed. If you need a few basics, they can help with:
If you’d rather your internal person or department handle the basics but need assistance with projects, strategic planning, budgeting, or other areas, an MSP can assist you with that, too.