When you work with an ICS team member who responds and resolves your issues promptly, you’ll have the peace of mind knowing that your technology will run efficiently, securely and be there when you need it. We pride ourselves on our Help Desk Services manned by IT professionals who act within an hour to resolve your problems.
I can't be more happy with the support Blue Sprig Pediatrics receives from ICS. Their team is always very friendly and helpful at the drop of a hat. Thank you for all you guys do for us.
Fast service and great Techs!
I appreciate so much the everyone's help there.Chris has been great today helping me with my frustrations with my keyboard not working. BTW....I typed all of this with no delays. Yay Chris!He also let me know I could call him back if I had any other problems. Great customer service! Thanks so much!
awesome support as usual
Quick Response time, very knowledgeable, friendly customer service & they get the job done!
Chris Hudson with ICS was a huge help in solving the issue with our server. He was able to troubleshoot and locate the problem and get it corrected so that we could get back to working asap! Great customer service and clear communication skills as well.
A/C Technical Services
Chris called immediately after service ticked was placed. Addressed all issues promptly, efficiently with a pleasant attitude. Thanks Chris!!
I have been nothing more than impressed every time I've dealt with ICS, there friendly knowledgeable and always seem to meet my deadlines no matter how demanding they are. Seriously what other company can move an entire company's infrastructure in 24 hours Without any hiccups. I have used there IT services for a little over a year and a half now to handle all my IT infrastructure servers, routers ,switches and all i can say is I highly recommend them for any of your IT needs.
Our company has been working with ICS for close to 3 years. There expertise is exceptional and we have trusted all of our IT systems from email to VPN to VoiP phones with ICS. They have made any transition easy and are very conscientious about getting the job done right! I have worked with Chris Hudson on several of our projects and he is always positive, knowledgeable, and determined to make us happy. He succeeds! We have worked with other managed IT companies in the past and ICS has been, by far, my best experience. It is so easy to make a service ticket and their follow up is very quick. You can follow up on the progress through their customer portal or just jump on the phone and give them a call. So simple! I'm so glad we found them as they have made my life so much easier.
We are a brand new client of ICS and so far our experience has been nothing short of "stellar". Support tickets entered are responded to immediately and their support staff are knowledgeable and efficient. If you are looking for a partnering company to handle your entire IT Network, then look no further than ICS! Felix Ware, PresidentCapitol Scientific, Inc.
Great service, bulldog mentality never gives up until the problem has been resolved.
ICS is always very helpful and always quick to fix any issues that we might have with our business computers and printers. Chris Hudson has been outstanding in his customer service and excellent is completing the fixes needed for my system.
Chris Hudson from the IT helpdesk support reached out to me to address issues I was having with Outlook and Skype for Business. He was able to get everything up and going again with little input from me and in a very short time, which made for a pleasant experience for me. Thanks Chris!
I have not worked with an IT company EVER that is so professional, quick to respond, diligent, and hard working. You do not have to call them a hundred times to get what you need done. Chris Lee was the best!!!!! He called me back to check to see if my ticket was complete, when it was not, he worked it until it was completed! He did an awesome job and his customer service was A-1!!! Keep up the good work!!!
Randy De La Rosa
What a life saver was Ashley. We spent a long time trying to set me up since I'm a new user at the company that I'm working at. She would not let me go until everything was working according to my expectations. Thank you for all your help.