Terms of Service

1. Suspension and Termination

We may suspend or terminate your access to the Service, with or without notice, if:

• You violate this Agreement
• We suspect fraud, abuse, illegal activity, or security risks
• Required by law, regulation, or court order
• Your subscription expires or payment fails

You may stop using the Service at any time.

Upon termination:

• Your license to use the Service ends immediately
• You must stop using the Service
• Certain provisions of this Agreement will survive, including provisions relating to ownership, disclaimers, limitations of liability, indemnification, and dispute resolution

2. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.

WE DISCLAIM ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT THAT:

• THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE
• THE SERVICE WILL MEET YOUR REQUIREMENTS
• ANY DATA OR CONTENT WILL BE ACCURATE, COMPLETE, OR NOT LOST

3. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY AND ITS AFFILIATES, LICENSORS, SERVICE PROVIDERS, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF THE COMPANY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO THE COMPANY FOR THE SERVICE DURING THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

4. Indemnification

You agree to defend, indemnify, and hold harmless the Company and its affiliates, officers, directors, employees, agents, licensors, and service providers from and against any claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

• Your use of the Service
• Your User Content
• Your violation of this Agreement
• Your violation of any law or third-party right
• Your failure to obtain proper consents for recording, monitoring, or sharing communications

5. Export Compliance

You agree not to use, export, re-export, or transfer the Service except as authorized by applicable export control and sanctions laws and regulations.

You represent that you are not located in, under the control of, or a national or resident of any prohibited country or restricted party list, if such restrictions apply.

6. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of [Insert State], without regard to conflict of laws principles.

Any dispute arising out of or relating to this Agreement or the Service shall be resolved in the state or federal courts located in [Insert County, State], and you consent to the personal jurisdiction and venue of those courts.

7. Dispute Resolution

Before filing a legal claim, both parties agree to attempt to resolve the dispute informally by written notice.

Optional arbitration clause language may be added here if desired:

• Binding arbitration
• Class action waiver
• Small claims exception
• Opt-out process

Because arbitration clauses can significantly affect legal rights, they should be reviewed by legal counsel.

8. Government Use

If the Service is licensed to or on behalf of a government entity, use, duplication, and disclosure may be subject to additional restrictions under applicable law and procurement regulations.

9. Changes to This Agreement

We may revise this Agreement from time to time. If we make material changes, we may provide notice by posting the updated version in the Service, on our website, or by other reasonable means.

Your continued use of the Service after the effective date of the updated Agreement constitutes your acceptance of the revised Agreement.

10. Entire Agreement

This Agreement, together with any applicable order forms, subscription terms, and Privacy Policy, constitutes the entire agreement between you and the Company regarding the Service and supersedes all prior or contemporaneous understandings relating to the Service.

If any provision of this Agreement is found unenforceable, the remaining provisions will remain in full force and effect.

Our failure to enforce any provision of this Agreement is not a waiver of that provision.