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Do you have someone local to call for on-site support when you have an IT problem? That’s just one feature of the services we offer to clients like this local government office in Austin…
How long can you expect one person to look after your organization’s IT?
As you grow and evolve, so will your IT needs – you can’t just have that “IT guy” take care of it forever, right? Even so, you probably have a volunteer IT guy because, at the time, he was the best choice for your business. He knows his stuff, and he’s done a decent job of keeping your technology running at no cost.
But eventually, that arrangement will stop meeting your needs. As your business grows and develops, your IT needs will outpace the capabilities of this volunteer.
That’s maybe why you’re reading this article — for the exact same reason a local government office got in touch with the ICS team. They were in the market for professional IT support to replace their IT volunteer, so they contacted us through our website’s 24/7 chat feature:
“Well, we need IT services for our computer systems, email, servers, and network. We currently have a volunteer doing it, but we need professional help.”
Our representative immediately started the process of arranging a meeting with our team:
“I now have everything I need to give to one of our Client Service Representatives. They will contact you within 24 hours at the most (1 business day), or sooner. Please don’t hesitate to visit our site and contact us again if you have any additional questions! I hope we can work together!”
Once we had arranged a meeting that fits this business owner’s schedule, we could meet with them to find out more about their needs.
When you’re relying on a volunteer to take care of your IT, you’re subject to their availability and limited by their skills and knowledge. This can lead to a lot of problems. Maybe you’re encountering some of the same issues this Austin area local government office was…
If you’re looking for professional Austin IT support like this local government office was, all you have to do is get in touch with our team. Our representatives are waiting to respond to your inquiry – harnessing the IT support you need is up to you.
If you want IT support that’s scaled to meet the needs of your organization, here’s how to get it: