•   Jason Simons
  •   Mar 29, 2020

Why Invest in a Cloud-Based Phone System?

Three compelling reasons why every single entrepreneur and growing business owner should seriously consider switching over to a cloud-based phone system.  

Investing in a cloud phone system for your growing business can seem like an unnecessary expense. However, the truth is that such systems not only save you money in the long run but also offer the exact tools you need to grow your enterprise now and in the future. The following are three compelling reasons why you should seriously consider investing in a cloud phone system for your firm.

Cloud Phone System

They Improve Productivity

A recent survey reveals that nearly three-quarters of employees say that their productivity would improve with access to better communication tools. Additionally, 82% of employees say that the right communication and collaboration tools would improve overall office productivity.

It’s not hard to see how a cloud phone system could help your employees do their jobs quickly, smoothly and efficiently. Cloud-based phone systems make it easy for staff members to organize group calls, allowing them to collaborate with each and other and outside consultants with ease. With video conferencing, your staff members can communicate face-to-face with business partners, suppliers, potential customers, and contractors as the need arises.

They are Cost-Efficient

Does your business require you to make international calls or send faxes to international business partners, customers, and/or suppliers? If so, you probably realize how expensive such calls and faxes can be. Costs range from one to eleven cents a minute depending on where you need to call. A cloud phone system eliminates this expense because the call is transmitted via the internet rather than traditional phone lines. Given this fact, it’s not surprising that statistics show that VoIP phone service can reduce communication expenses by as much as 75%.

They Improve Customer Service

Every single industry is competitive. Customers are spoiled for choice as they can easily walk away from your company and find another business in your area that offers the same products and services that you do. Customer service plays a huge role in getting and retaining customers as those who know and trust you will likely continue doing business with you long-term. That’s why you must make it easy for clients and potential clients to communicate with you quickly and easily.

A cloud-based phone system makes it easy for you to offer customers the help they need and deserve. With this system, you can make it easy for people to get in touch with the person at your business who can answer their specific questions. Furthermore, you’ll be able to monitor the calls to ensure that those who are getting in touch with your business are getting stellar service and assistance.

Getting Started

Cloud-based phone services don’t have to take the place of a traditional business phone, but they should be used as an addition that will help your business grow now and in the future. There are plenty of options to pick from, making it easy for growing companies to find the cloud-based phone service that meets their needs and budget.

What’s more, you don’t have to figure it all out on your own. ICS, a leading IT managed service provider with offices in San Antonio, Houston, and Austin, caters to the needs of start-ups and growing businesses, offering customized cloud-based phone services that will provide your team with all the tools and features you need to get your work done better, faster, and cheaper than before. We’ll not only help you select the best system for your business but also get it up and running. Additionally, we offer IT training to help your employees learn how to use the cloud-based phone system and continually monitor the system to ensure that it’s fully secure and optimized at all times. Get in touch with us to learn more about our services or to make an obligation-free appointment with our team of experts.