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IT companies in HoustonIT companies in Houston that provide Voice over Internet Protocol (VoIP) are in high demand for a number of reasons. One of the most obvious is the cost-effectiveness which comes with VoIP consolidation. Businesses save a lot of money when they’re not paying for a full telephony system on top of their existing internet bill. Granted, VoIP isn’t free, but it is generally less expensive than traditional telephony.

The cost of upgrading and scaling out is substantially reduced, as is the associated cost-of-service. Also, VoIP systems can “float” your office “lines” wherever they need to be. A call can be automatically forwarded to an employee’s smartphone immediately. These are just a few of the many reasons businesses are quickly adopting VoIP solutions. Employing such innovation becomes even more cost-effective through the right IT group, and this is where the big consideration comes in.

TCO stands for Total Cost of Ownership. IT companies in Houston that provide VoIP solutions to clients are likely to save them more money than the pursuit of such solutions independent of a given MSP. There are a few reasons for this, including:

  • Management of rudimentary subscription expenses
  • Feature considerations
  • Consequences pertaining to location changes
  • Hardware expenses

Looking Closer

If you have 20 lines the year your business acquires a VoIP solution, and your business doubles in terms of infrastructure a year later, this will also increase your VoIP expenses–but it shouldn’t double them. It will depend on the MSP you work with, but proper management should help you get the best deal on expansion you can find— lowering your TCO. Ideally, you want to have a projection of what your expectations are regarding growth over the next several years. Such projections can be fundamental in helping your MSPs help you.

Additionally, you need to know which telephony features (call forwarding, call waiting, conferencing, hold music, etc.) are most necessary to your business. You should also consider that you may need to add features in the future. MSPs have worked with businesses like yours and can help appraise you of cost-effective features you didn’t even know were available.

Finally, you need to have a projection of associated costs due to the acquisition of equipment and location changes. Again, the right MSP can help you narrow down such projections for greatest accuracy.

Upgrading Telephony Services

IT companies in Houston can help you make the VoIP switch in a professional, affordable way which will likely decrease TCO expenses in the long-run. Contact us now at ICS to streamline your VoIP transition.