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Having time to focus on innovation only happens when you’re able to trust that your operations are running smoothly. Who needs the fire drills associated with IT nightmares?
There’s a certain duality around technology: it can either be the biggest headache or a major source of innovation at your company. When you’re struggling through every day, hoping that nothing else breaks so your users won’t mutiny, it’s clear that your technology is edging more towards the problem end of the spectrum! Your internal IT team can quickly become overwhelmed by day-to-day user requests, attempting to keep software patched and updated as well as the standard hardware issues that come with help desk support. When you work with IT companies in Austin to provide technical services for your business, you’re not only offering better support to your business units you’re also giving your internal IT team an opportunity to focus on the future instead of break-fix support requests.
Does your small to mid-size business have a deep bench of IT specialists in the most important fields: cybersecurity, network administration, software integrations, data storage and backup strategies? Very few organizations are able to afford a full staff of individuals, each able to take the time to develop their knowledge to a high degree. Instead, the majority of businesses are forced to struggle through, researching problems as they occur and trying to do their best with limited resources — resources that are become ever more scarce with the massive IT shortage in the US. Working with IT companies in Austin allows you the best of both worlds: fewer full-time, high-paid IT staff and you will still have access to technical support on a wide range of topics from professionals that are focused on innovation in their respective fields.
From workflow efficiencies to drafting the next digital transformation of your business, it’s nearly impossible to find the time without taking away some of your IT team’s workload. Freeing up the best minds in your business to create a culture of change can be what drives your business into the future, but it does require rethinking your approach to technical support. Internal staff members that are more comfortable walking down to a colleague’s desk for help will quickly realize that they can save time and effort by submitting a web-based ticket or calling in their request — especially if the fix comes almost immediately instead of waiting for an internal IT asset to complete a task.
With the rising cost of cybercrimes, companies are taking extraordinary steps to reduce the possibility of an attack. In many cases, this includes an integrated cybersecurity strategy that provides holistic protection for the corporation, with everything from web-based content filtering to robust disaster recovery and business continuity strategies. These next-generation tools can be quite expensive and are likely outside the realm of possibility for smaller organizations. When you work with IT companies in Austin, their shared purchasing power provides you access to enterprise-level applications at a greatly reduced price-point.
If your information technology woes are causing problems throughout your company, you need the professionals at ICS. As one of the best IT companies in Austin, ICS is committed to providing the best and most proactive service to each of our clients. From telephony and video conferencing to network administration, we make sure your IT headaches simply go away. Contact the ICS experts today by calling 281-819-5829 or by filling out our quick online form to schedule your free initial consultation. Our team takes pride in offering the very best solutions to fit the unique needs of your business — and never over-selling you on something that doesn’t add value to your company.