Local IT Services in San Antonio

In today’s aggressively competitive market, the difference between corporate success and failure lies in a company’s ability to monitor new trends in technology and quickly adapt as the technology evolves. An organization that is willing to make an investment in technology to protect its interests and improve its processes is likely to flourish. Any business that is reluctant to adopt new technology is likely to perish.

The bottom line is this: Technology is now at the heart of your company’s sustainability and growth. Will you move forward as the technology advances, or will you struggle to keep up?

We help companies that want to move forward.

At ICS, we are committed to working with business owners and executives to improve their IT infrastructure and avoid potential disaster. We offer a diverse portfolio of local IT services in San Antonio that are geared toward business growth and prosperity. If technology is the catalyst for your corporate expansion, then we help you create a platform for success.

Managed IT Services: A Solid Business Investment

As a smart business owner, you want every dollar that you spend to go back into your business. That is why simple computer repair and fix-it IT solutions are no longer good enough. The world has changed, thus, making reactive IT solutions obsolete.

ICS focuses on proactive measures that eliminate IT problems before they exist. Our goal is to stay ahead of the industry so that we can design a secure and solid infrastructure within your organization.

We do that by offering managed IT services. We augment and manage your IT system, core network, communications, and data center. We also handle maintenance responsibilities and focus on cybersecurity preventative. In a nutshell, managed IT is an umbrella service that takes care of all your technology needs.

What do managed services include?

  • Security assessment and consulting to protect your data from internal and external cyber threats

  • Disaster recovery and prevention

  • Data backup and restoration that allows you to easily access your files regardless of any issues that might arise within your network

  • On-site and cloud-based server management

  • On-site and remote device support on all platforms

  • Managed wireless data and Wi-Fi monitoring and support

Cloud Hosting: Bringing Your Team Together

These days, everything happens in the cloud, a SaaS digital platform where each member of your team gathers to collaborate, share, create, and explore. Since clouds are virtual, they allow people to work together from anywhere on the planet.

So, what are you doing on the cloud these days? Whatever it is, we can help you make the most of it through our cloud hosting service. ICS provides solutions for voice and data in the true cloud and hybrid cloud platforms. Using the cloud, we perform functions such as integrating your processes into Microsoft 365, storing your data into our Datto Cloud, or by sampling your servers in your desired collocation facility. We also utilize our personal cloud application for hosted VoIP phones.

There are several advantages to using cloud technology such as:

  • Consistent and reliable performance

  • Cost-effective additional features and applications

  • Drastic reduction in hardware use and management

  • Automatic seamless application updates

  • Operational vs. capital expenditure

  • Increased data security

Small Business IT: Leveling the Playing Field

Thanks to local it services in San Antonio, small businesses can leverage technology to compete with larger companies in every area of their operation. The right managed IT service can prepare your small business for big growth with a scalable system that adapts to your company’s development over time.

How can ICS help your small business?

  • Remote monitoring and PC and server management

  • Remote help desk support

  • On-site engineering

  • Network documentation and real-time asset tracking

  • Monthly reports, semi-annual reviews, and annual CTO session

  • Cloud-managed firewall

  • Anti-Virus protection for PCs

  • Cloud Managed DNS

  • Full network, router, firewall, and Internet support

  • 24/7 monitoring

  • Microsoft patch management

What Are the Benefits of Managed IT Services?

Full Team Support

A team of IT specialists can assist with your needs. Each of our experts is certified, trained, and highly skilled in IT management. Our entire team is dedicated to helping your company succeed.

Powerful Proactive IT Measures

Our advanced software system continually monitors your systems and provides feedback to the ICS Help Desk. ICS ensures that your antivirus is up to date, your backups are successful, Windows updates are handled, and all of your servers are running efficiently – even after hours. We prevent problems from occurring to save you time and money in repairs or system restoration.

On-Call Support

When you experience any issue at all, simply access your ICS desktop app and create a ticket. We are also available to take your call or quickly respond to an email. We provide live remote and on-site support – whichever helps us solve the problem more efficiently.

90-Day, No-Risk Trial

Let ICS provide your Managed IT Support for 90 days. If you are not 100% satisfied with our service and products, then feel free to cancel your contract no questions asked and no hassle. ICS will work hard to earn your trust and develop a long-term business relationship with your company.

Flat-Fee Service

A flat-fee service gives you a clear picture of how much you will spend on managed IT services and what you can afford. ICS can help you put together a workable budget and give you a bottom-line figure of how much you will invest to keep your company secure.

Schedule a Consultation with a San Antonio IT Consulting Expert

ICS provides a comprehensive flat-fee rate for our managed IT and communication services. To find out more about how we can help your business with your IT needs, contact us today at (866) 427-4722. You can also message us on our contact page. We are your trusted San Antonio IT support company.