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IT support HoustonIT support in Houston is an integral part of the most cost-effective, profitable operations of even small to mid-sized businesses. A mobile solution can save businesses the cost of internal network requirements. Imagine having a small network hosted off a small server array. Even if the whole cluster of servers only cost $10k, on an annual basis that balloons to near $100k when hired help, maintenance, upgrade, installation, travel, space, and backup solutions are taken into account.

It’s easy to see why businesses across the world are using cloud computing to make the BYOD (Bring Your Own Device) switch. Soon, DaaS (Device as a Service) will characterize the market, though as of the moment, the most sustainable model involves employees bringing their own devices. This actually helps businesses save money because acquisition and equipment maintenance are then moved to the shoulders of the employee. Given the cost-savings to the employee in terms of commute and the convenience in terms of “hours” or “time on the clock,” this usually ends up being mutually beneficial for all parties involved. That said, for greatest effectiveness, there are certain mobile service qualities that are worth recommending:

  • A 24/7 help desk
  • Monitoring the network 24/7
  • A secure, remotely located cloud-hosting option
  • Network design oriented around custom needs

24/7 Help Desk

IT support companies in Houston should be able to provide clients the help and assistance they need around the clock. There are going to be situations on the weekends and in the middle of the night. Most SMBs aren’t going to have tech people available at three in the morning or over the weekend. If an emergency happens, your business may have some real losses.

24/7 Network Monitoring

Many issues which have to do with networks can be resolved before they impact operations, but this requires continuous monitoring. Provided there’s always someone watching, little things which were preventable won’t be what implodes a given network. This is especially important in terms of mobile applications because unsafe Wi-Fi connections, ransomware, adware, Trojan viruses, and many others characterize the atmosphere of today. There are many risks, and going into the world with a mobile network that is unprotected is asking for trouble.

A Secure, Remotely Located Cloud-Hosting Option

A remote location secures your business’s home location against natural disaster. But you’ve got to be sure those hosting networks through a server array of the cloud variety remotely are doing so in a qualitative way.

Network Design That’s Oriented Around Customer Needs

Lastly, the network you use should be designed around you. It shouldn’t be some “one-size-fits-all” application that causes your business to bend over backward for basic mobile utility. You should be able to communicate your needs to prospective providers, and they should meet those needs.

Reliable Mobile Solutions

IT support in Houston through ICS can provide you mobile network support in a cost-effective way which ensures security is continuously silhouetting operations. As such mobile solutions become more normalized, competitive edge acquired through this transition will diminish. Contact us to upgrade systems and hone your competitive edge.