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You can cost-effectively optimize Voice over Internet Protocol (VoIP) solutions with IT support in San Antonio. Basically, instead of having a conglomeration of landlines in addition to your internet solution, VoIP simply consolidates the two into a single communications solution. Phone calls are “floated” through your internet provider. This leads to a bevy of considerable positive features, which include:
An IT support firm in San Antonio providing VoIP is going to save you money. Setup costs are reduced with VoIP. In most cases, you don’t even need to buy new telephones. Basically, the VoIP solution finds an “entry point” for landline communications into your operational system and replaces that with an internet connection solution; the same phones and cables then provide connectivity via the internet. Finally, rates are low and fixed. This means you’re not going to have some surprisingly massive bill during a heavy-traffic month.
VoIP is provided through the internet. This means wherever you are, whatever you’re doing, you’ve got access to your business telephony system as long as you have access to the internet. This can really increase productivity and reduce operational costs. Especially on weekends, you can increase your reliability for clients without having to hire an entirely separate department to do so. Just put your higher paid employees on “phone duty”, and have calls forwarded according to off-hours protocol. This is especially useful when you take into account the ubiquity of remote workers out there today. With VoIP, you’re several steps closer to an entirely “suspended” office that can be remotely operated to slash thousands from your recurring budget.
If you’re doing bring your own device (BYOD), scaling up is essentially painless. You’ve got smartphones and other devices which can be incorporated into a VoIP network. To sum it up, you only have to pay for what you need when you need it. With a traditional phone system, you may have to buy more phones for busy seasons or new product launches. Good luck getting that money back when the rush ends. With VoIP, you expand or contract as necessary at a minimum of expense.
It’s a lot less complicated to run a VoIP system than most traditional telephony solutions. Everything can be managed online by an exterior organization, which reduces the load on your internal IT team, allowing them to focus on core operations rather than simple maintenance.
Messaging, call-forwarding, conference calls, hold music – if you can do it on a traditional system, you can do it through VoIP. Additionally, there are other features which can be used like auto-receptionist services, or multi-level IVR giving callers the ability to get information without the need for actual personnel.
IT support in San Antonio through ICS can provide you cost-effective VoIP solutions which will save you time and money while expanding your effectiveness in operations. Contact us to bring your phone systems into the twenty-first century.