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Managed IT Services Company in San Antonio
ICS offers advanced Managed IT services in San Antonio for small, mid-size, and larger businesses in nearly any industry. This of the ICS team at your IT service provider offering help desk services, cloud services, managed service, IT infrastructure, IT staffing, and help desk services.
We can help you develop a corporate IT strategy that does more than just solve problems. Our technology solutions will also become a catalyst that prepares you to handle massive growth and meet business needs in every facet of your business operations, sales, and marketing.
ICS – Reliable San Antonio Managed IT Support & Technology Solutions Partner
- Response within an hour to your support calls.
- Is an IT Advisor and not just a repair service.
- Will customize IT solutions based on your unique needs.
- Provides a guaranteed Service Level Agreement.
- Helps you budget for the IT services you require.
- Ensures that you’ll have a highly secure IT environment.
- Sets up Business Continuity and Disaster Recovery Solutions.
- Ensures that proactive support is ongoing.
- Offers many different IT services and solutions that you can choose from.
- Leading security services and data protection solutions.
- Makes your success our priority.
Great service! Submitted a ticket on a Sunday to their after hours department. Got a call within minutes and they were able to get us up and running within the hour.
Great staff! Quick response time, knowledgeable and always courteous. Thank you guys.
Benefits of Managed IT Services For Businesses In San Antonio
Full Team Of San Antonio IT Service Professionals
Our San Antonio IT support and IT services team can assist with your business technology needs. Each of our experts is certified, trained, and highly skilled in IT management, cloud services, information technology management, cybersecurity solutions, business VoIP technologies, data management solutions, disaster recovery, network services, network monitoring, end user computer support, IT infrastructure management, server, and desktop virtualization technologies and so much more.
Our entire team is dedicated to being your outsourced IT department and helping your company succeed and exceed all your business objectives.
Top-Quality San Antonio IT Services
Our advanced remote monitoring and IT support system continually monitors your computer systems, network, firewalls, and core IT infrastructure and provides feedback to the ICS Help Desk. ICS ensures that your antivirus is up to date, your backups are successful, Windows updates are handled, and all of your servers are running efficiently – even after hours. We prevent problems from occurring to save you time and money in repairs or system restoration.
With ICS as your outsourced IT department we augment and manage your IT system, core network, communications, and data center. We also handle maintenance responsibilities and focus on cybersecurity preventative. In a nutshell, we provide managed IT services in San Antonio that takes care of all your technology needs.
IT Outsourcing and Support Services
When you experience any issue at all, simply access your ICS desktop app and create a ticket. Our IT department is ready to jump into action. We are also available to take your call or quickly respond to an email. We provide live remote and on-site support – whichever helps us solve the problem more efficiently.
Our team of ICS Information Systems professionals in San Antonio offers you a range of technology services designed to help you operate efficiently while minimizing downtime, avoiding security threats, and more. This includes:
- Cloud and Hybrid cloud services
- VoIP telephone systems
- Scalable IT infrastructure management
- Proactive IT management
- Virtual CIO services
- Surveillance camera systems
- Data cabling
- Cybersecurity requirements and/or consulting
- Firewall and network security management
- Disaster recovery and business continuity solutions
- Data backup and restoration
- Onsite and cloud-based server management
- Onsite and remote support IT management
- Mission critical IT system support
- Managed wireless data, monitoring, and support
- And much more
The Entire ICS team is professional and knowledgeable. My technician Ashley was excellent and walked me through what I could do and took over when she needed to. The whole ordeal was handled in 15 minutes. Perfect. Thank you.
ICS is always very helpful and always quick to fix any issues that we might have with our business computers and printers. Chris Hudson has been outstanding in his customer service and excellent is completing the fixes needed for my system.
Get Started with a 60-Day, Risk-Free Trial with Our San Antonio IT Services
We offer managed IT services for large to small organizations throughout San Antonio and surrounding areas at a flat-rate monthly fee. You can get started now with a 60-day, risk-free trial. If you’re not 100% satisfied with our services, you’re able to cancel your contract – no questions asked. ICS works hard to earn the trust of each and every business we work alongside.
Call (833) 568-9353 Now to Get Started with the Top San Antonio IT Services Company.
Chris and Ashley are amazing!! I was having a really frustrating problem with my computer going in sleep mode every 60 seconds if I wasn’t using it, and with their combined powers they were able to solve the mystery of why! They were both really friendly people to work with, and that means a lot to me. So thank you Chris and Ashley! Looking forward to the next time they can save the day!
Very happy with the friendly customer assistance and speedy response I received from Ashley Trevett. She was extremely helpful with explaining the issue and everything was fixed in a very timely manner.
IT Services & IT Outsourcing For San Antonio Businesses
Flat-Fee Service
ICS provides a comprehensive flat-fee rate for our managed IT and communication services. A flat-fee managed IT service gives you a clear picture of how much you will spend on managed IT and what you can afford. ICS can help you put together a workable budget and give you a bottom-line figure of how much you will invest to keep your company up-and-running, reduce downtime and keep everything secure.
Proactive IT Solutions For Your Outsourced IT Department
The bottom line is this: Technology is now at the heart of your company’s sustainability and business goals and growth. Will you move forward as the technology advances, or will you struggle to keep up?
As a smart business owner, you want every dollar that you spend to go back into your business. That is why simple computer repair and fix-it IT solutions are no longer good enough. The world has changed, thus, making reactive IT solutions obsolete.
You need an IT company in San Antonio that understands the importance of network monitoring, service desk responsiveness, managed IT support, uptime guarantees, backup and disaster recovery, end-user computer support, remote-monitoring, IT strategy, business process management, and predictable IT budgeting.
ICS Is Your IT Outsourcing Company
ICS focuses on proactive measures that eliminate IT problems before they exist. Our goal is to stay ahead of the industry so that we can design a secure and solid infrastructure within your organization.
At ICS, we are committed to working with business owners and executives to improve their IT infrastructure and avoid potential disasters. We offer a diverse portfolio of help desk, break-fix services, hybrid cloud, and managed services. ICS provides local IT services professionals in San Antonio that are geared toward business growth and prosperity. If technology is the catalyst for your corporate expansion, then we help you create a platform for success.
ICS is a Leader in the San Antonio IT Community
- IT and Telephone Solutions Since 1981: We’ve been in business since 2002 providing technical and help desk support, service management, and proactive IT solutions with businesses in San Antonio. Our owner has been working with IT since 1996.
- 60 Day Risk-Free Trial: Why pay for your IT support services before really understanding what you get? ICS offers a FREE 60 Day risk-free trial for all new clients.
- Exceptional Customer Support From Outsourcing Experts: ICS will have customer-support IT services technicians working on your information technology issues immediately. We start troubleshooting your issues immediately. Your staff has several options to reach our IT service desk to ensure you get the service level you need: Regular scheduled onsite visits, open a ticket via our convenient IT Support desktop application, call our service desk, or drop us an email. Get incident management for all your IT issues.
- Customer Satisfaction Is Our Top Priority: Our support center delivers peace-of-mind managed IT support, network services, data backup, business IT services, cloud computing, helpdesk support, change management, technology infrastructure support, business continuity and more.
- San Antonio-Based Technology Services: We never outsource our IT service support team. We have a local IT department, desktop support, and IT management team of English-speaking, Texas-Based skilled information technology technicians. IT ticket escalation happens in our office, not to some third party organization.
- Fixed Monthly Rate: Our managed IT service programs cover all your IT support needs: Unlimited Onsite visits, Regular Scheduled Onsite Visits, Unlimited access to the Helpdesk or otherwise known as our IT service desk, After Hours, and Emergency support, Backup, Anti-Malware/Virus Protection, Anti-Spam, Network Security Training, Managed Firewall and more. Everything we work on is included in our true flat monthly support plan.
- Scheduled Onsite Visits: ICS does this whether you have an issue for us or not. The ICS team comes on-site regularly to ensure your IT systems on your network are performing. ICS actively looks for ways to improve your systems as your company grows. Our regularly scheduled onsite visits help us support you on a pro-active basis.
- Quarterly Business Review Meetings: As your company grows, it’s critical to keep you informed on how your corporate network is running. Review access and security solutions. We structure solutions to help facilitate plans for new growth and projects. Keeping equipment up to date. Verify the business is in compliance (if applicable). All to often, this gets ignored, and then it’s a major task to rectify issues with the network.
- Point Of Contact: ICS offers more than just a single point of contact. You get access to a team of knowledge base professionals that help with computer support, troubleshooting, user support, business needs assessments, IT operations, problem management, antivirus support, remote monitoring, mission-critical IT support, and more. You have a team of information technology services experts committed to keeping you up-and-running.
Wanted to write a quick review to give credit, where credit is due. My name is Rose Munoz, I am an employee of Quest College. Keeping my computer working is of the upmost importance. When I am having issues with my computer. I always ask for Louis, Why? Because not only is he very knowledgeable but his response him is nothing less than awesome and you can see his smile through each conversation. There are time that I have been stressed out because my reports have to be in on time and here come Louis to the rescue. Thank You Louis and Thank You ICS for all that you do.
ICS is helpful in troubleshooting issues promptly and Chris is one of the best IT people I’ve worked with! Thanks!
They took care of my problems the same day! Wow! Not a lot of companies respond that fast. We Look forward to doing business with them in the future
ICS is a Texas-based 37-year-old technology company specializing in Managed IT, VoIP, Video Conferencing and Video Surveillance solutions for US and International businesses. ICS has over 4000 regional installations and specializes in multi-site businesses between 25 and 2500 employees. ICS’s customers enjoy the experience of ICS’s Total Care program which provides clients flat fee services with obsolesence and growth protection. Whether a customer elects to deploy their IT, Video Conferencing or VoIP in the cloud or on the customer’s premise, ICS can provide a full turn-key solution for our clients under one flat monthly fee.