If you are ready to use technology to leverage your business operations, then ICS can help. We offer advanced IT services in San Antonio for small, mid-size, and larger businesses in nearly any industry. We can help you develop a strategy that does more than just solves problems. Our technology can also become a catalyst that prepares you to handle massive growth in every facet of your San Antonio business.
Local IT Services Company in San Antonio
The bottom line is this: Technology is now at the heart of your company’s sustainability and growth. Will you move forward as the technology advances, or will you struggle to keep up?
We help companies that want to move forward.
At ICS, we are committed to working with business owners and executives to improve their IT infrastructure and avoid potential disaster. We offer a diverse portfolio of local IT services in San Antonio that are geared toward business growth and prosperity. If technology is the catalyst for your corporate expansion, then we help you create a platform for success.
Managed IT Services: A Solid Business Investment
As a smart business owner, you want every dollar that you spend to go back into your business. That is why simple computer repair and fix-it IT solutions are no longer good enough. The world has changed, thus, making reactive IT solutions obsolete.
Proactive IT support
ICS focuses on proactive measures that eliminate IT problems before they exist. Our goal is to stay ahead of the industry so that we can design a secure and solid infrastructure within your organization.
We do that by offering managed IT services. We augment and manage your IT system, core network, communications, and data center. We also handle maintenance responsibilities and focus on cybersecurity preventative. In a nutshell, managed IT is an umbrella service that takes care of all your technology needs.
What do managed services include?
- Security assessment and consulting to protect your data from internal and external cyber threats
- Disaster recovery and prevention
- Data backup and restoration that allows you to easily access your files regardless of any issues that might arise within your network
- On-site and cloud-based server management
- On-site and remote device support on all platforms
- Managed wireless data and Wi-Fi monitoring and support
Cloud Hosting Services: bringing your team together
These days, everything happens in the cloud, a SaaS digital platform where each member of your team gathers to collaborate, share, create, and explore. Since clouds are virtual, they allow people to work together from anywhere on the planet.
So, what are you doing on the cloud these days? Whatever it is, we can help you make the most of it through our cloud hosting service. ICS provides solutions for voice and data in the true cloud and hybrid cloud platforms. Using the cloud, we perform functions such as integrating your processes into Microsoft 365, storing your data into our Datto Cloud, or by sampling your servers in your desired collocation facility. We also utilize our personal cloud application for hosted VoIP phones.
There are several advantages to using cloud technology such as:
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Consistent and reliable performance
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Cost-effective additional features and applications
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Drastic reduction in hardware use and management
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Automatic seamless application updates
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Operational vs. capital expenditure
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Increased data security
Small Business IT Support: Leveling the Playing Field
Thanks to local it services in San Antonio, small businesses can leverage technology to compete with larger companies in every area of their operation. The right managed IT service can prepare your small business for big growth with a scalable system that adapts to your company’s development over time.
How can ICS help your small business?
- Remote monitoring and PC and server management
- Remote help desk support
- On-site engineering
- Network documentation and real-time asset tracking
- Monthly reports, semi-annual reviews, and annual CTO session
- Cloud-managed firewall
- Anti-Virus protection for PCs
- Cloud Managed DNS
- Full network, router, firewall, and Internet support
- 24/7 monitoring
- Microsoft patch management
What Are the Benefits of Managed IT Services by a local San Antonio IT Company?
Full Team Support
A team of IT specialists can assist with your needs. Each of our experts is certified, trained, and highly skilled in IT management. Our entire team is dedicated to helping your company succeed.
Powerful Proactive IT Measures
Our advanced software system continually monitors your systems and provides feedback to the ICS Help Desk. ICS ensures that your antivirus is up to date, your backups are successful, Windows updates are handled, and all of your servers are running efficiently – even after hours. We prevent problems from occurring to save you time and money in repairs or system restoration.
On-Call Support
When you experience any issue at all, simply access your ICS desktop app and create a ticket. We are also available to take your call or quickly respond to an email. We provide live remote and on-site support – whichever helps us solve the problem more efficiently.
90-Day, No-Risk Trial
Let ICS provide your Managed IT Support for 90 days. If you are not 100% satisfied with our service and products, then feel free to cancel your contract no questions asked and no hassle. ICS will work hard to earn your trust and develop a long-term business relationship with your company.
Flat-Fee Service
A flat-fee service gives you a clear picture of how much you will spend on managed IT services and what you can afford. ICS can help you put together a workable budget and give you a bottom-line figure of how much you will invest to keep your company secure.
Client reviews and testimonials
I appreciate so much the everyone's help there.Chris has been great today helping me with my frustrations with my keyboard not working. BTW....I typed all of this with no delays. Yay Chris!He also let me know I could call him back if I had any other problems. Great customer service! Thanks so much!
Kelly Bridges
ICS is always very helpful and always quick to fix any issues that we might have with our business computers and printers. Chris Hudson has been outstanding in his customer service and excellent is completing the fixes needed for my system.
Shari
Chris Hudson from the IT helpdesk support reached out to me to address issues I was having with Outlook and Skype for Business. He was able to get everything up and going again with little input from me and in a very short time, which made for a pleasant experience for me. Thanks Chris!
Richard Smith
Excellent service once again by Ashley!
Turquoise Springs
Schedule a consultation with a San Antonio IT Expert
ICS provides a comprehensive flat-fee rate for our managed IT and communication services. To find out more about how we can help your business with your IT needs, contact us today at (866) 427-4722. You can also message us on our contact page. We are your trusted San Antonio IT support company.
Contact our San Antonio office
ICS does all of this and much more. We’ll be your Managed IT Support Partner in every sense of the word. To find out for yourself, contact us in San Antonio. Our success is dependent upon our clients’ success and yours.
- #1 San Antonio IT Support & IT Services Company
#1 San Antonio IT Support & IT Services Company
10430 Gulfdale St
San Antonio, TX 78216 United States (US)
Email: info@ics-com.net
| Monday | 8:00 AM - 5:00 PM |
| Tuesday | 8:00 AM - 5:00 PM |
| Wednesday | 8:00 AM - 5:00 PM |
| Thursday | 8:00 AM - 5:00 PM |
| Friday | 8:00 AM - 5:00 PM |