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managed services San AntonioSocial engineering involves any manipulative behavior that attempts to extract confidential information from someone. It takes different forms, and most victims are caught completely unaware. This is because scammers work tirelessly to improve their methods that seem as genuine as possible. If you don’t take the necessary preventative steps to educate and inform your team, one of your employees could be the next target. A data breach can compromise your business integrity and be very costly. A managed services provider (MSP) in San Antonio will help you stay one step ahead of cyber threats by developing an effective security policy.

Be Aware of the Common Scams

Studies have shown that significant numbers of employees are falling prey to ever-evolving social engineering scams. Scammers understand how people think and often used emergencies and fear to solicit immediate action. To safeguard your business, you must make every effort to make your employees aware of the typical scam techniques. If they know what to look out for, there are less likely to be manipulated into releasing confidential information.

Scammers make use of different forms of communication—email, telephone, SMS, and in-person contact. Some of the fictitious requests are for money transfers, private information like credit card details, the opening of email attachments and links. The scammer usually claims to be an authority they are not, such as a manager, the IRS, a bank or other financial institution, and even a coworker. Employees should know that if an unconventional communication channel is used, there is need to verify as something might be amiss.

Develop a Robust Policy

There are many types of cyber-attacks that your business is at risk of. A company that specializes in managed services in San Antonio can help you assess the typical risks and create a robust policy to mitigate these. Some of the important considerations when developing a policy are:

  • Clear protocols and channels of communication should be known by all concerned employees.
  • The security policy must be adapted as technology and cybersecurity threats change.
  • The policy must make use of IT expertise but provide practical guidelines for all levels of users of your network.


If you are concerned about the security of your business systems, consider using managed services in San Antonio. ICS has the expertise and experience needed to provide you with tailored IT solutions. Contact us now to learn about how we can help you.