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The Mitel Customer Service Manager is perfectly utilized as an entry-level contact center application for small to medium sized businesses. It uses call performance and call agent reporting as some of the monitoring features, as well as, productivity tools and pop up screens. Features: Hunt/ring group-based routing and longest idle routing of calls CSM Clients, […]
The Mitel Customer Service Manager is perfectly utilized as an entry-level contact center application for small to medium sized businesses. It uses call performance and call agent reporting as some of the monitoring features, as well as, productivity tools and pop up screens.
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We offer managed IT services for large to small organizations at a flat-rate monthly fee. You can get started now with a 60-day, risk-free trial. If you’re not 100% satisfied with our services, you’re able to cancel your contract – no questions asked. ICS works hard to earn the trust of each and every business we work alongside.
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