Is Your Company Still Relying on Now Retired Toshiba Phone Systems?

Finding the support you need to maintain and optimize your Toshiba phone systems

Toshiba phone systems have been a staple in the business community for years. Businesses in all industries have long trusted Toshiba communications products in offices of all shapes and sizes. However, since it was announced that Toshiba phone systems and technical support for the products would be phased out completely by 2021, many businesses have been left wondering what to do with their long-established business phone systems.

The Toshiba TSD Phase-Out – What You Need to Know If You’re Still Using Toshiba Phone Systems

In 2017 Toshiba announced that they would be retiring their Telecommunication System Division (TSD). Despite the rapid change happening in the business technology space, Toshiba’s decision was met by shock from industry players and customers alike. However, even after the company sold to Mitel, it was announced that Toshiba business communications products and technical support would be extended for some time.

While the sale of new Toshiba phone systems ended in October 2018, customers are still able to purchase add-on hardware until October 31st, 2019. Even better, technical support for Toshiba phone systems is still available and will remain available through October 31st, 2021. However, after that, all technical and factory support will be completely retired.

So, if you’re a business that is still using Toshiba phone systems, you’re probably wondering what all this means in the long run. Let’s be clear about one thing – just because Toshiba phone systems are being phased out doesn’t mean the phone system you’ve long relied on will automatically stop working on November 1st, 2021. However, it’s still important to have a game plan – whether you plan to stay with your Toshiba phone systems or make a switch.

What Now? Strategic Planning as Toshiba Phone Systems are Phased-Out

The reality is, the Toshiba phone system phase-out doesn’t have to mean chaos or catastrophe for your business. If your business is still using Toshiba phone systems and you’re not sure of your next step, the key is to take a moment and come up with a game plan.

Here’s what you should be thinking about in light of the Toshiba phase-out:

  1. Don’t panic – As we mentioned, the Toshiba phone systems retirement doesn’t mean your long-trusted business phones are going to be completely obsolete or non-functional. The first step is all about staying calm and determining whether or not you want to get some more years out of your existing Toshiba phone systems or if you’re ready to make the switch to something newer.
  2. Determine whether or not you need new add-on product – If you decide to stick with your Toshiba phone systems for a while longer, make sure you take an inventory of any add-on products you may need before the October 31st, 2019 sales cutoff. Be sure to stock up on the things you need or may need before it’s no longer possible.
  3. Come up with a plan for new phone systems – Whether you’re going to bide some more time with Toshiba or make a change right away, it’s a good idea to develop a game-plan for what kind of new business phone systems would make sense for your business. Like we said, relying on your Toshiba phone systems is fine for now – and could be fine for some time with the right support. But anytime a product line is being retired, it’s a good idea to have a replacement plan in your back pocket just in case.

Calling in Back Up: Tech Support for Toshiba Phones Systems & Beyond

When in doubt, it’s always a good idea to consult business technology professionals. By talking to experienced telecommunications providers, you’ll have a better handle on making the most of your existing Toshiba phone systems. Even better? You’ll have expert advice in your corner should you choose to upgrade.

If your business is using Toshiba phone systems and you have questions about the phase-out, don’t hesitate to reach out to the team of business communications professionals at ICS. Our team of professionals has experience helping businesses like yours by offering smart and strategic IT, voice, and video solutions.

The team of business communications professionals at ICS can help your business:

  • Maintain and optimize existing Toshiba phone systems, even past the 2021 support cutoff
  • Make strategic decisions about whether or not to keep your Toshiba phone systems or upgrade to something more efficient and cost-effective
  • Choose the right business phone system replacement when the time is right
  • Set-up, optimize, and fully-support your new business phone system from end-to-end

Is your business still relying on Toshiba phone systems? Tired of uncertainty due to the looming phase-out deadlines? Put your worries to rest and contact the team of professionals at ICS today. Our team will provide strategic consultation and constructive solutions to make sure your business communications are never interrupted. You can reach our team any time at (866) 427-4722.

  •   Jason Simons
  •   Jul 03, 2019