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Jason Simons
Mar 05, 2018
Maintenance is Mandatory. Outages are Optional.
Scheduled Maintenance on March 8th, 2018 at 2:00 a.m.
ICS has scheduled maintenance for our ICS TotalVoice platform to test our VMware High Availability and VMmotion features. This will ensure if ICS experiences a hardware failure, that all customers will continue to operate. We do not expect an outages or down-time. If, for any reason, a customer does experience an outage, it will be only for a small select group of customers for a very brief amount of time.
How Will We Test
ICS will bring down each VMware “host” or server individually and ensure all of our TotalVoice phone systems migrate over to the next available host without failure. With ICS’s configuration, a host should be able to fail and all customer’s phones, live phone calls and all other technology should continue to operate. ICS will cycle through each host to ensure all redundancy for every customer works properly. If a problem is found, ICS will bring this host back on-line and then troubleshoot the underlying cause. Based on the current ICS audit, we are not expecting any outages.
Questions?
If you have any questions or concerns about our recent maintenance window, please just click here.
Joke of the Day
It would not be a proper maintenance notification without our tech joke of the day…
Question:
How many programmers does it take to change a light bulb?
None- its a hardware problem
Further reading
ICS is a Texas-based 40-year-old technology company specializing in Managed IT, VoIP, Video Conferencing and Video Surveillance solutions for US and International businesses. ICS has over 4000 regional installations and specializes in multi-site businesses between 25 and 2500 employees. ICS’s customers enjoy the experience of ICS’s Total Care program which provides clients flat fee services with obsolescence and growth protection. Whether a customer elects to deploy their IT, Video Conferencing or VoIP in the cloud or on the customer’s premise, ICS can provide a full turn-key solution for our clients under one flat monthly fee.