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Maintenance is Mandatory. Outages are Optional.
One of our underlying carriers has scheduled a 6-hour maintenance window on March 12th, 2018 from 11:00 p.m. to 5:00 a.m. CDT. This carrier is utilized in our TotalVoice and OpenVoice cloud phone system platforms.
Due to ICS’s standards and built-in redundancy, there is no expected down-time for our clients. If, for any reason, your hosted VoIP is affected, please notify ICS at the appropriate regional office. Contact information is listed below for your convenience.
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San Antonio: (210) CALL ICS (210.225.5427)
Houston: (713) CALL ICS (713.225.5427)