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ICS provides IT outsourcing services in Spring TX. Need a reliable IT outsourcing partner for your organization. Call ICS right away.
When local project management and the consulting firm needed help with IT, they called in for a consultation with ICS.
The company was looking for third-tier support, i.e., escalation services, when their IT staff needed specialty expertise and assistance beyond their day to day IT services.
The consulting firm was using Zoom for its phone and video conferencing systems, Microsoft Office 365 for business applications like email, and two public cloud hosting solutions.
Because of the technical expertise already on the payroll, this firm was looking for specialists that could assist with the toughest technical challenges.
Generally, IT support is offered at three levels:
One of the client’s concerns could have been their reliance on Zoom, a video conferencing tool that has become a household name since the global pandemic of COVID-19 sent hundreds or thousands of workers to home offices.
Zoom’s popularity skyrocketed as the global pandemic created an instant need for video conferencing connections. But along with it came a pile-on of criticism. Now the company is facing a lawsuit and is barred by some public and private entities.
Plenty of alternatives exist and provide buttoned-up security and privacy, including Microsoft Teams, which integrates seamlessly with Office 365.
As companies plan to return to office work in some form, applications, servicing, and an expectation for long-term hybrid work environments will be key challenges.
Founded in 1981, ICS provides high-quality managed IT services, VoIP phone systems, data and voice cabling, video conferencing, and video surveillance solutions for businesses in Houston, Austin, and San Antonio markets.
ICS is committed to establishing and maintaining a dynamic partnership with every client. Our experience in vast areas of technology and customer service allows our team to understand our clients’ unique technology needs, developing and implementing solutions quickly and effectively.
For IT expertise in the San Antonio, Houston, and Austin areas, call 833-568-9353 or contact us on our website. Managed IT Services and cloud computing from ICS will give your business the edge it needs to grow.
ICS is a Texas-based 40-year-old technology company specializing in Managed IT, VoIP, Video Conferencing and Video Surveillance solutions for US and International businesses. ICS has over 4000 regional installations and specializes in multi-site businesses between 25 and 2500 employees. ICS’s customers enjoy the experience of ICS’s Total Care program which provides clients flat fee services with obsolescence and growth protection. Whether a customer elects to deploy their IT, Video Conferencing or VoIP in the cloud or on the customer’s premise, ICS can provide a full turn-key solution for our clients under one flat monthly fee.
ICS will never sell, rent, share or distribute your personal details with anyone. In addition, we will never spam you.
We offer managed IT services for large to small organizations at a flat-rate monthly fee. You can get started now with a 60-day, risk-free trial. If you’re not 100% satisfied with our services, you’re able to cancel your contract – no questions asked. ICS works hard to earn the trust of each and every business we work alongside.