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You get to see Your IT Provider’s Service performance Scorecard based on key metrics from the last quarter.
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If mistakes are identified then new goals can be set to improve performance and key indicators can be set to measure future success.
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You can discuss any new projects or IT initiatives your company might be planning in the future.
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You will also get a report on the state of your software and hardware infrastructure where it pertains to licenses renewals, warranty expiration, aging hardware.
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Quarterly reviews are a great way to learn more about your IT provider and build a better business relationship
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It’s a great time to voice any of your concerns or complaints directly to your IT providers’s management team.
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You can Plan and Make a Budget for hardware refresh cycles
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You will also have an opportunity to learn about new technology or software that might impact your business.