You get to see Your IT Provider’s Service performance Scorecard based on key metrics from the last quarter.
If mistakes are identified then new goals can be set to improve performance and key indicators can be set to measure future success.
You can discuss any new projects or IT initiatives your company might be planning in the future.
You will also get a report on the state of your software and hardware infrastructure where it pertains to licenses renewals, warranty expiration, aging hardware.
Quarterly reviews are a great way to learn more about your IT provider and build a better business relationship
It’s a great time to voice any of your concerns or complaints directly to your IT providers’s management team.
You can Plan and Make a Budget for hardware refresh cycles
You will also have an opportunity to learn about new technology or software that might impact your business.