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It is unfortunate, but after 43 years, Toshiba will wind down their business phone system division. This is terrible news and will affect a lot of businesses. We have seen similar news with Nortel, Panasonic and even Avaya filed Chapter 11. For more information regarding this closure, please contact ICS (A Toshiba Dealer for 33 years) or continue to read the below article.
If you have a phone on your desk that looks anything like the below pictures, then you are at the most risk and should contact us to discuss. If you have an older platform, oddly enough, you are at less risk. This is because older systems are on their own network and not part of your IT infrastructure.
News is still trickling in and new announcements will continue over the next few weeks or months. Here is what we know for sure:
No, most people do not need to panic, but you do need a PLAN. Over the last decade there has been a huge push to consolidate phone systems to VoIP and to install them on customer’s networks. This means that they now need to have security patches and constant updates to ensure your network continues to function and is secure. Here are some things to think about regarding your current Toshiba.
My recommendation is to call ICS at 1-800-9ASKICS or e-mail us at email@example.com. We will sit down with you and your company and discuss reasonable plans and budgets to transition to another platform and how we can support you in the mean time.
We will need service stock, so the first customers will receive the best trade-in on their equipment. We look forward to hearing form you soon!