Why Should ICS Be Your IT Partner?

Being a Managed IT Partner means being a partner in every sense of the word. One who takes a vested interest in the success of your legal practice, accounting firm, Country Club, or other type of business in San Antonio — And one who also takes pride in providing customized guidance and support to ensure your success through the right technologies.

With ICS As Your Managed IT Partner You’ll Benefit From:

  • Dedicated Technicians with many years of experience and industry experience. Industry experience is key. In fact, IT best practices vary greatly by industry. If your IT company isn’t experienced working with businesses in your industry, they’re probably not the right company for you. We have technicians who specialize in the services you deliver, and who have the knowledge and experience to promote your success through cost-effective, reliable and secure technologies.
  • Help-Desk Services from professionals who understand the technologies you use, and who will respond within an hour. Availability should be a high priority. What type of response time should you expect? We respond within an hour. Hackers don’t care if you’re only at work between 9 am – 5 pm, so we’ll be available when you need us. With ICS, you’ll have a Managed IT Partner who understands your unique needs–Someone who understands that every minute of IT downtime is money down the drain and treats your issues with a sense of urgency.
  • Preventive IT Services that detect and resolve security and reliability issues before they create problems. You’ll benefit from ongoing monitoring and maintenance of your IT system. Our Remote Monitoring & Management gathers information regarding your hardware, operating system and applications. It allows us to proactively make changes to mitigate or remove problems before they occur. And it will detect, block and eliminate unauthorized intrusions. It protects your IT environment from cybersecurity exploits and repairs vulnerabilities in your system before you even know they exist.

And with our Managed Antivirus and Patching System, we’ll protect your business on a 24x7x365 basis from malware, viruses, and other security threats such as phishing attacks.

  • We offer an array of technology services that provide the value you deserve.

We’ll strategize with you, plan and implement technology solutions that provide the best return on your investment. As a knowledgeable, experienced IT Partner we’ll help you prioritize your needs, and implement an effective IT roadmap with actionable steps to reach your target goals.

ICS does all of this and much more. We’ll be your Managed IT Partner in every sense of the word. To find out for yourself, just contact us in San Antonio. We can address all of your IT concerns.

Check out what our clients have to say about our San Antonio office

Amanda Sanchez
20:03 15 Aug 19
ICS is helpful in troubleshooting issues promptly and Chris is one of the best IT people I've worked with! Thanks!
Dawn Carmody
19:45 18 Jul 19
Had a horrible experience transitioning to Windows 10 update. With a little hand holding and a great sense of humor, Chris H. helped me get access to my docs and all settled in. Thanks Chris and thanks ICS!
Kelly Bridges
21:40 08 Jul 19
I appreciate so much the everyone's help there.Chris has been great today helping me with my frustrations with my keyboard not working. BTW....I typed all of this with no delays. Yay Chris!He also let me know I could call him back if I had any other problems. Great customer service! Thanks so much!