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Every IT Manager Should Ask Leadership This IT Support Question

IT Information & ICS News

  An IT Manager Should Always Know This… To properly support an IT network, every IT Manager or IT Support company should know the budget they have to maintain the network. Most small to medium size businesses have no idea how to create an IT Budget. As an IT Manager, one simple question will begin […][...]

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Why Is Managed IT Support Better Than Time and Material

IT Information & ICS News

It perplexes me when a potential client is complaining about IT Support, has used 3 different IT companies, pays time and material for services and still does not want to consider Managed IT Support for their company. The reason why so many companies are using Managed IT support is due to its various benefits over […][...]

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When Should I Install CAT 5e vs CAT 6 for my Data Cabling?

IT Information & ICS News

First, What is The Difference? Before you can make an informed decision on CAT 3, CAT 5e, CAT 6, CAT 6a and CAT 7, you must first understand the difference between them. This white paper is meant to be more for the laymen and business owner who would like to make an informed decision on […][...]

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Ransomware strikes again…

IT Information & ICS News

With the constant news regarding ransomware, I am  floored by how many companies are not protecting their company through regular security audits and properly managed anti-virus. Here is another example posted by Eweek. So this week alone we have had hackers lock people in their hotel rooms and take control of our Washington’s surveillance camera![...]

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Does Managed IT Support Make Financial Sense for Your Company?

IT Information & ICS News

What Exactly is Managed IT Support? Managed IT Support is the practice of outsourcing your company’s IT support to a third-party company for a flat fee. If you would like a to view a simplified video on what Managed IT is, here is a great little video that explains it very well. Like all outsourcing, […][...]

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Why Move from Avaya to Mitel VoIP with ICS?

IT Information & ICS News

Avaya Files Chapter 11- What Now? If you have an Avaya VoIP phone system, you are probably already aware of the recent news. After years of financial woes and restructuring, Avaya has filed Chapter 11. So, you may be asking, “What are my realistic options?”[...]

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SEO Tips and IT Support in Houston

IT Information & ICS News

SEO Tips and IT Support in Houston Although ICS does not provide SEO services (SEO stands for Search Engine Optimization and supplies better search results for your web page) to our customers, through our IT Support in Houston we always want to share information regarding how technology can improve your organization. Over the last 6 […][...]

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VoIP Phones for Teleworkers

IT Information & ICS News

VoIP Teleworker “Imagine This…” Whitepaper Have you ever wondered what some of the benefits a new VoIP system may bring to your organization? Well, Imagine this… Your business has been at the same address for the last 10 years. As it gets closer to the lease ending, the landlord is wanting a 30% to 40% […][...]

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Properly Performing Data Cabling Installation

IT Information & ICS News

Why is Proper Data Cabling Installation Important? Companies often overlook or undervalue the importance of proper data cabling installation. First of all, the  data cabling that goes from your IT room to each individual device is the backbone infrastructure for speed and reliability. If the infrastructure is poor, your technology endpoints will not work properly. […][...]

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IT Services San Antonio, Houston, Austin

IT Information & ICS News

>Managed IT Services Many companies struggle with high quality IT Services in San Antonio, Houston and Austin. It seems like most of these companies are either afraid of change or are unaware of the options. Other companies probably do not have the time to train new staff. And sometimes companies are simply unaware of how […][...]

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