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What is Cloud VoIP? Cloud VoIP (also known as a hosted phone system) is when your phone system is located in the “Cloud”. With the cloud, you generally get more features, redundancy and flexibility for a small to medium sized business at a lower cost point than purchasing an on-site system. Here are some […][...]
Keep ReadingData Backups vs. Other Options with Managed IT San Antonio Support What Exactly is Covered in Data Backups? Data backups is a broad term and can be interpreted in several different ways. If you are speaking with a business owner, the generally consider data backups in a very broad term. If IT […][...]
Keep ReadingEven Cloud Providers have Major Outages Just to make sure you are aware, even cloud providers have outages. On February 28th, 2017, Amazon Web Services had an outage that lasted about four hours. You can read more about this outage here. This just goes to prove that nothing is guaranteed not to fail. Amazon […][...]
Keep ReadingWhy Do We Supply FREE IT Security Assessments? Some people may wonder what their obligation is when they receive their Free IT Security Assessment. Do they have to go through high pressure sales meetings? Are there any hidden costs? First of all, you will not have to worry about any of the above with […][...]
Keep ReadingAn IT Manager Should Always Know This… To properly support an IT network, every IT Manager or IT Support company should know the budget they have to maintain the network. Most small to medium size businesses have no idea how to create an IT Budget. As an IT Manager, one simple question will begin […][...]
Keep ReadingIt perplexes me when a potential client is complaining about IT Support, has used 3 different IT companies, pays time and material for services and still does not want to consider Managed IT Support for their company. The reason why so many companies are using Managed IT support is due to its various benefits over […][...]
Keep ReadingFirst, What is The Difference? Before you can make an informed decision on CAT 3, CAT 5e, CAT 6, CAT 6a and CAT 7, you must first understand the difference between them. This white paper is meant to be more for the laymen and business owner who would like to make an informed decision on […][...]
Keep ReadingWith the constant news regarding ransomware, I am floored by how many companies are not protecting their company through regular security audits and properly managed anti-virus. Here is another example posted by Eweek. So this week alone we have had hackers lock people in their hotel rooms and take control of our Washington’s surveillance camera![...]
Keep ReadingWhat Exactly is Managed IT Support? Managed IT Support is the practice of outsourcing your company’s IT support to a third-party company for a flat fee. If you would like a to view a simplified video on what Managed IT is, here is a great little video that explains it very well. Like all outsourcing, […][...]
Keep ReadingAvaya Files Chapter 11- What Now? If you have an Avaya VoIP phone system, you are probably already aware of the recent news. After years of financial woes and restructuring, Avaya has filed Chapter 11. So, you may be asking, “What are my realistic options?”[...]
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