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How to Tell if Cloud VoIP is Right for You

IT Information & ICS News

  What is Cloud VoIP? Cloud VoIP (also known as a hosted phone system) is when your phone system is located in the “Cloud”. With the cloud, you generally get more features, redundancy and flexibility for a small to medium sized business at a lower cost point than purchasing an on-site system. Here are some […][...]

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The Difference Between Data Backups and Disaster Recovery with Managed IT San Antonio

IT Information & ICS News

  Data Backups vs. Other Options with Managed IT San Antonio Support     What Exactly is Covered in Data Backups? Data backups is a broad term and can be interpreted in several different ways. If you are speaking with a business owner, the generally consider data backups in a very broad term. If IT […][...]

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Even Cloud Providers Needs Disaster Planning- Ask Amazon

IT Information & ICS News

  Even Cloud Providers have Major Outages Just to make sure you are aware, even cloud providers have outages. On February 28th, 2017, Amazon Web Services had an outage that lasted about four hours. You can read more about this outage here. This just goes to prove that nothing is guaranteed not to fail. Amazon […][...]

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What is Included in My Free IT Security Assessment?

IT Information & ICS News

  Why Do We Supply FREE IT Security Assessments? Some people may wonder what their obligation is when they receive their Free IT Security Assessment. Do they have to go through high pressure sales meetings? Are there any hidden costs? First of all, you will not have to worry about any of the above with […][...]

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Every IT Manager Should Ask Leadership This IT Support Question

IT Information & ICS News

  An IT Manager Should Always Know This… To properly support an IT network, every IT Manager or IT Support company should know the budget they have to maintain the network. Most small to medium size businesses have no idea how to create an IT Budget. As an IT Manager, one simple question will begin […][...]

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Why Is Managed IT Support Better Than Time and Material

IT Information & ICS News

It perplexes me when a potential client is complaining about IT Support, has used 3 different IT companies, pays time and material for services and still does not want to consider Managed IT Support for their company. The reason why so many companies are using Managed IT support is due to its various benefits over […][...]

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When Should I Install CAT 5e vs CAT 6 for my Data Cabling?

IT Information & ICS News

First, What is The Difference? Before you can make an informed decision on CAT 3, CAT 5e, CAT 6, CAT 6a and CAT 7, you must first understand the difference between them. This white paper is meant to be more for the laymen and business owner who would like to make an informed decision on […][...]

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Ransomware strikes again…

IT Information & ICS News

With the constant news regarding ransomware, I am  floored by how many companies are not protecting their company through regular security audits and properly managed anti-virus. Here is another example posted by Eweek. So this week alone we have had hackers lock people in their hotel rooms and take control of our Washington’s surveillance camera![...]

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Does Managed IT Support Make Financial Sense for Your Company?

IT Information & ICS News

What Exactly is Managed IT Support? Managed IT Support is the practice of outsourcing your company’s IT support to a third-party company for a flat fee. If you would like a to view a simplified video on what Managed IT is, here is a great little video that explains it very well. Like all outsourcing, […][...]

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Why Move from Avaya to Mitel VoIP with ICS?

IT Information & ICS News

Avaya Files Chapter 11- What Now? If you have an Avaya VoIP phone system, you are probably already aware of the recent news. After years of financial woes and restructuring, Avaya has filed Chapter 11. So, you may be asking, “What are my realistic options?”[...]

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