ICS specializes in managed IT services, business phones, video conferencing and more.
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Being a Managed IT Services Company means being a partner in every sense of the word. One who takes a vested interest in the success of your association, non-profit organization, or small or medium-sized business in Austin — And one who also takes pride in providing customized guidance and support to ensure your success through the right technologies.
With ICS You’ll Have A Managed IT Support Partner Who:
Responds within an hour to your calls.
Is an IT Advisor and not just a repair service.
Will customize solutions based on your unique needs.
Provides a guaranteed Service Level Agreement.
Helps you budget for the IT services you require.
Ensures that you’ll have a highly secure IT environment,
Sets up Business Continuity and Disaster Recovery Solutions
Ensures that proactive support is ongoing
Offers many different IT services and solutions that you can choose from.
Makes your success our priority.
Why Should ICS Be Your IT Services Company in Austin?
Availability is one of our highest priorities. That’s why we’ll always respond within an hour to your calls. With ICS, you’ll have a Managed IT Partner who understands your unique needs–Someone who understands that every minute of IT downtime is money down the drain. We’ll treat your issues with a sense of urgency.
We get to know your business and your goals. How can you tell if we’ll do this? Ask us about our clients and the success rate they experienced by using our Managed IT Services.
Your reliable IT Advisor
We’ll strategize with you, plan and implement technology solutions that provide the best return on your investment. As a knowledgeable, experienced IT Partner we’ll help you prioritize your needs, and implement an effective IT roadmap with actionable steps to reach your target goals. Our technicians explain everything they do in plain language so you and your employees can understand and know how it will impact your business operations. And we’ll monitor your network 24 hours a day to act on any issues before they cause IT interruptions or downtime that can disrupt your staff’s productivity.
IT Services that you can afford
We offer services that you can predictably budget for, and solutions that you can write off as operating expenses rather than capital ones. You’ll have a customized package of services for a fixed monthly fee that you can count on. You won’t have to worry about viruses, malware, and hackers stealing your confidential data. We use best-of-breed technologies that block data intrusions and eliminate them before they enter your network. And we’ll also help you maintain IT security compliance for industry and government regulations.
IT Services we offer
Our services include things like hosted cloud services, VoIP business phones, mobile device management, wireless services, virtual CIO services, surveillance camera systems, data cabling and more. With a variety of services, we can provide customized information technology solutions that best fit your needs.
With both onsite and offsite cloud backups to ensure you can always access your IT even if your office is closed due to a storm or other disaster. Plus, we’ll provide continuous backups and testing to ensure your data is easily recoverable. You can have the peace of mind that your IT network will run as it should. This way you can focus on your core competencies rather than worrying about technology issues.
Quick Response time, very knowledgeable, friendly customer service & they get the job done!
Chris Hudson with ICS was a huge help in solving the issue with our server. He was able to troubleshoot and locate the problem and get it corrected so that we could get back to working asap! Great customer service and clear communication skills as well.
Chris called immediately after service ticked was placed. Addressed all issues promptly, efficiently with a pleasant attitude. Thanks Chris!!
A/C Technical Services
Contact us our Austin IT Support office
ICS does all of this and much more. We’ll be your Managed IT Support Partner in every sense of the word. To find out for yourself, contact us in Austin. Our success is dependent upon our clients’ success and yours.